Работа в София
4.8 хил. нови обяви за работа
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Client Care Specialist with French (FinTech) *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to ...
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Junior Client Verification Czech and English Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, Cyprus, Austr...
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Junior Client Verification Agent with Chinese Description Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK,...
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Who we are Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today's experiential giants – the companies best known for the transformative experiences they deliver, operating ...
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250 лв - 500 лв / месец (бруто) от работодател
Мърчандайзер аранжор Global Marketing Bulgaria повече от десет години е лидер сред компаниите, работещи в областта на Мърчандайзинга в страната. Ни...
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СУПЕР СТАЖАНТ на BILLA - Счетоводен отдел Искаш ли да стартираш кариерния си път в голяма международна компания, която да развие суперсили...
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Postbank is looking for an Account Manager in Medium Corporate Clients Department/ Corporate Banking Division for Sofia. Requirements: The successful applicant will be entrusted with the following main tasks: Responsible for the fulfillment of the ...
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Компанията притежава над 150 товарни автомобила - стандартни бордови камиони, мега-композиции, цистерни за превоз на течни горива, цистер...
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SUPPLY CHAIN COORDINATOR BILLA Bulgaria, part of REWE Group, is one of the fastest developing supermarket chains in Europe. Our main purpose is to deliver fresh and high-quality products – only the best for our customers! Are you interested in Su...
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Coke Internship in Premium Spirts Coke Internship attracts ambitious people in early career stage. Our interns gain knowledge and skills through practical experience and benefit from the support of their mentors. Our aim is to share the opportunity ...
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Ние сме една от любимите марки на българските клиенти и водеща компания в областта на търговията с облекла. Вярваме, че всеки заслужава д...
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At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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At McDonald's Bulgaria we rely on our IT systems to power the solutions that help consumers around the world. We’re seeking an experienced IT Supervisor who can join us on this journey, using his or her technological skills to make us more efficien...
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Email-based gaming support specialist with polish and english (day/later shifts)
Астреа Рикрутмънт Eоодгр. София
1,780 лв - 2,170 лв / месец (нето) от работодател
We’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and ...
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2,910 лв - 3,180 лв / месец (нето) от работодател
We are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 18 years. For one of our clients – an internati...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
- *All interviews will be conducted remotely (online or by phone).
Committed to excellence and continuous improvement, we transform our talent into high-quality experts, providing opportunities for learning and development, vertical and horizontal growth.
Become part of a French company specializing in transforming financial services for small businesses by enabling seamless integration of white-labelled banking features. Their platform empowers businesses to effortlessly embed banking services like accounts, cards, and payments while simplifying regulatory compliance.
What would you do on this role:
- Act as the main point of contact for customers, managing inquiries through the ticketing system and providing fast, empathetic responses.
- Stay up to date on product features to effectively assist customers, solve issues, and clearly communicate technical details as updates are rolled out.
- Help improve customer-facing resources like FAQs and troubleshooting guides, ensuring they are clear, useful, and easy for customers to access.
- Suggest ways to improve workflows and tools, collaborating with the team to find solutions that enhance efficiency and customer support quality.
- Help the team meet its objectives and KPIs, delivering high-quality support that ensures customer satisfaction and long-term loyalty.
- Fluency in French (C1). Good communication skills in English (B2).
- Minimum 2 years of experience in a Customer Support role.
- Prior experience in banking or fintech is a plus.
- Excellent soft skills with a customer-focused mindset, strong collaboration, and interpersonal abilities.
- Strong analytical skills and a proactive approach to process optimization.
- Detail-oriented and highly organized, with the ability to work both independently and collaboratively in a team environment.
- An attractive remuneration. Referral bonuses.
- Fixed working hours. (Monday-Friday; 10:00-19:00)
- 20 days of paid leave per year + 2 days off for volunteering
- Digital food vouchers.
- Full training provided. Hybrid model after training.
- Additional health insurance and other social benefits. Exclusive discounts & offers.
- Open-minded management team promoting innovation, personal, and professional development.
- Permanent employment; full-time.
Средна заплата за сектора
2,140 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
32,850 лв / месец
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