Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide. For one of our clients, a fast-growing company in the field of iGaming, we have an opening for a Customer Support Representative with Italian and English.

What you’ll be doing:

• Communicating with customers through email and live chat
• Keeping up to date with our products and promotions
• Collaborating closely with colleagues across the entire international business
• Delivering a first-class service to our customers in line with departmental KPI’s
• Finding out why this is such a great sector to work in
• And most important, being part of an awesome team
• Finding out why this is an amazing business to work with

What you’ll bring to the table:

• Fluent written and spoken Italian language skills
• Good English language skills
• Strong computing skills, especially in web-based applications
• Analytical and problem-solving skills – attention to detail is key
• Ability to handle challenging situations
• Availability and flexibility to work on shifts
• Capable of prioritizing and multitasking workloads

Benefits:

• Competitive salary package
• Monthly and annual performance-based bonuses
• Transport allowance for late and night shifts
• Food vouchers
• Career development/advancement orientated
• 20 days annual leave
• Health Insurance from day one
• Free snacks and beverages in the office and Happy Hour on Fridays
• Discount on Multisport cards
• A friendly work environment with positive teammates
• Team-building activities

Please send your CV in English! Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment license issued by Ministry of Labor and Social Policy under № 3018 / 30.04.2020.