Работа Customer Support Lead
100 нови обяви за работа
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System and Network Support Specialist We are looking for an IT technical support for IT systems, infrastructure and customer support. The person will be reporting to country IT Lead. Job Responsibilities: You will undertake some or all of the foll...
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We are seeking a Credit Risk Analyst with English to join our team in Sofia, Bulgaria. Working in a hybrid model, you will ensure effective credit management our customers for renewable energy products, ensuring top-tier customer service and swift pr...
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We are looking for a Partner Support Representative with French and English to join our newest project in the renewable energy sector. Working hybrid in Sofia, Bulgaria, you will be pivotal in providing support via telephone, email, and live chat for...
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We are looking for a Partner Support Representative with English to join our newest project in the renewable energy sector. Working hybrid in Sofia, Bulgaria, you will be pivotal in providing support via telephone, email, and live chat for our portfo...
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We are looking for a Client Adviser with French and English to join our newest project in the renewable energy sector. Working hybrid in Sofia, Bulgaria, you will be pivotal in providing support via telephone, email, and live chat for our portfolio o...
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We are looking for a Client Adviser with Italian and English to join our newest project in the renewable energy sector. Working hybrid in Sofia, Bulgaria, you will be pivotal in providing support via telephone, email, and live chat for our portfolio ...
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Join our team of AI customer success experts and help customers accelerate their AI projects and usage of Azure AI Responsibilities: · Engage with customers who are consuming Azure AI solutions and provide them with technical guidance, best practi...
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Company Description Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automati...
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3,270 лв - 4,080 лв / месец (нето) от работодател
At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 17 years. For one of our c...
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2,170 лв - 2,730 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
We are looking for an IT technical support for IT systems, infrastructure and customer support. The person will be reporting to country IT Lead.
Job Responsibilities:
You will undertake some or all of the following:
- From requirements gathering through deployment, work with business users on system initiatives with responsibility for maintaining product road maps and detailed project plans
- Work closely with business users, maintain and continually enhance business systems including reporting and analysis capabilities to meet ever-changing business requirements
- Ensure the application is active and operating according to service commitments for assigned deliverables
- Ensure application maintenance work is being followed according to quality standards
- Ensure that primary support toward installation of application releases into production is being provided
- Assist in monitoring the budget by providing estimated-time-to-complete (ETC) and actuals for assigned tasks
- Anticipate, identify, track and resolve issues and risks affecting the application
- May create operational documentation for the application
- Work across the Service Delivery Lifecycle on engineering solutions for new system roll-outs, major/minor enhancements, and/or ongoing maintenance of existing applications
- 2-3 years at IT systems technical support and administration, customer technical support and IT
- projects deliverables
- Experience with Citrix will be considered a strong advantage
- CCNA/CCNP will be an advantage
- Advanced knowledge of Application Lifecycle Management and Remediation
- Excellent communication and collaboration skills
- Ability to multitask and prioritize task
- Workstation support, Citrix administration, AD Administration, ServiceNow
- Very good English skills
- Employee Assistance Program
- Career Counselling
- Additional paid time off
- Options to buy shares
- Relocation Bonus
- Luxury health & dental insurance
- Bonuses for special occasions
- Certification
- Food vouchers
- Multisport cards
Социални Придобивки
- card_giftcardВаучери за Храна
- health_and_safety iconДопълнително Здравно Осигуряване
- date_rangeДопълнителен Годишен Отпуск
- schoolБезплатни Обучения/Курсове
- food_bankБезплатна Храна
- sports_footballКарта за Спорт
- local_atmКарта за гориво
- credit_cardБонусова Система
Средна заплата за сектора
2,490 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
500 лв / месец
31,950 лв / месец
Мнения и оценки от служители
Финален преглед
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