Работа Customer Support Specialist
133 нови обяви за работа
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Company Overview: Join Sutherland, a vanguard in digital transformation with a rich legacy of 37 years in crafting extraordinary customer experiences and accelerating growth through AI-driven products and platforms. Our ethos, "One Sutherland," speak...
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1,500 лв / месец (нето) от работодател
Служители обслужване на клиенти, гр. София, кв. Красна поляна T MARKET е част от литовската MAXIMA GRUPE, която е лидер в търговията с бързооборотн...
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Деворекс ЕАД е бързоразвиваща се, международна компания, водещ европейски производител на системи за управление на водите. Във връзка с ...
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2,330 лв - 2,560 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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2,020 лв - 2,820 лв / месец (нето) от работодател
Ъпскил ООД is a recruitment agency ready to go the extra mile in order to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe...
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Yes, we continue expanding! We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment. Your typical day: As a representative of the brand, you will be expected ...
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At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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1,630 лв - 1,860 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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Client Support Specialist with German (E-commerce) *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company, partnering with big global businesses in diverse industries. One of them...
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Customer service representative with fluent french – inbound calls (standard working time)
Groupe Owlianceгр. София
2,170 лв - 2,410 лв / месец (нето) от работодател
„Tessi Groupe” (13 000+ members) – is a leading company in the documents and data processing business. In connection with our continuous growth we are looking for more members to join our 800+ people site in Sofia for the role: Customer Servic...
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Non-voice customer support advisor with german, french, portuguese or romanian
Ъпскил Eоодгр. София
2,000 лв - 2,730 лв / месец (нето) от работодател
UpSkill is a recruitment agency ready to go the extra mile to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that being friendly ...
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Международна компания, бързоразвиваща се в сферата на директните продажби, търси специалист човешки ресурси. Искаш ли да придобиеш цене...
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Ние от TTEC се гордеем с нашия екип от мотивирани и талантливи колеги и искаме да ти предложим възможност да придобиеш знания и опит в сфер...
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Търсим динамични и мотивирани хора, които да се присъединят към нашия екип като Служители обслужване на клиенти. В тази роля вие ще играе...
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1,360 лв - 1,940 лв / месец (нето) от работодател
ZENTELI LTD WANT TO BE PART OF OUR TEAM? We offer competitive salary ranges, a flexible workplace, and a friendly environment. WE'RE HIRING! CUSTOMER SUPPORT AGENT Simply send your CV in English. ZenTeli Ltd. is a company based in Sofia, workin...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Company Overview:
Join Sutherland, a vanguard in digital transformation with a rich legacy of 37 years in crafting extraordinary customer experiences and accelerating growth through AI-driven products and platforms. Our ethos, "One Sutherland," speaks to our cohesive and culturally diverse team of professionals spread across the globe. Since establishing our presence in Bulgaria in 2008, we've grown to employ over 2,000 individuals across Sofia, Varna, and Burgas. Our team provides exceptional technical support and customer service in 17 European languages. Step into a role where innovation meets dedication, and be part of a team committed to excellence.
Job Overview:
We are seeking a dynamic and enthusiastic Customer Service Expert fluent in both Italian and English to join our team supporting Spotify users. You'll play a pivotal role in providing top-tier customer service and ensuring a seamless user experience for our clients. This role is ideal for someone passionate about helping others, solving problems, and enhancing the customer journey.
Responsibilities:
- Deliver outstanding customer service by resolving user inquiries through various channels such as phone, email, and chat.
- Assist Spotify users with account issues, including login difficulties, subscription queries, and payment processing.
- Troubleshoot technical issues effectively to provide fast and accurate solutions.
- Maintain high levels of customer satisfaction through excellent service delivery.
- Document customer interactions comprehensively in our CRM system.
- Collaborate with other departments for problem resolution and service enhancement.
- Continuously seek opportunities to improve processes and service quality.
Requirements and Qualifications:
- Proficiency in both Italian and English (verbal and written communication skills required).
- Prior experience in a customer service role, preferably in a technical support environment.
- Strong problem-solving skills with a focus on customer satisfaction.
- Excellent interpersonal and communication skills.
- Ability to work independently and handle stress in a fast-paced environment.
- Proficiency in using customer service software and tools.
- A positive attitude and a genuine desire to help others.
What We Offer:
- Competitive salary packages and performance-based incentives.
- Comprehensive training programs to ensure your success and growth.
- Opportunities for career advancement within a leading global organization.
- A collaborative and supportive work environment that encourages personal development.
- Access to a range of employee benefits and wellness programs.
- The chance to work with a diverse and talented team committed to excellence in digital transformation and customer service.
Join us and contribute to shaping exceptional customer experiences at the forefront of digital innovation.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- card_giftcardВаучери за Храна
- sports_footballКарта за Спорт
- timer_offГъвкаво Работно Време
- credit_cardБонусова Система
- groupsПартита/Тиймбилдинг
- emoji_food_beverageБезплатни Напитки
- videogame_assetЗала за Почивки/Забавления
- airport_shuttleБезплатен Служебен Транспорт
- health_and_safetyЗастраховка живот
- date_rangeДопълнителен Годишен Отпуск
- devicesДигитални услуги
- psychologyПсихолог
- shopping_cartОтстъпки/Намаления в Търговски Обекти
- emoji_peopleПрограма препоръчай приятел
- luggageРелокация
- schoolБезплатни Обучения/Курсове
- child_friendlyСтартов Пакет Раждане на Дете
- local_parkingБезплатно Парко Място
Средна заплата за сектора
1,920 лв / месец (изчислена от Yox)
Средна работна заплата за страната изчислена от YOX
300 лв / месец
32,850 лв / месец
Мнения и оценки от служители
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