Работа Office Manager
91 нови обяви за работа
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For our client – a niche company specializing in dental surgery and offering best-in-class service through its premium implant-focused dental clinics in Sofia. The Front Desk Manager holds a key position in the clinic and plays a vital role in the...
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2,500 лв - 3,000 лв / месец (нето) от работодател
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Job Description Thermo Fisher Scientific Inc. is a premier company that is dedicated to enabling our customers to make the world healthier, cleaner, and safer. We are a team of 100,000+ colleagues who share a common set of values - Integrity, Intens...
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CTeam is a recruitment agency, part of a group of companies, offering a wide range of services in the field of human resources management, combining one of the best international practices and knowledge of the local market. For one of our clients in...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Front Desk Manager
Пълно описание
The Front Desk Manager holds a key position in the clinic and plays a vital role in the success of our business. We are looking for a Front Desk Manager who will ensure that patients feel welcome and have a pleasant, comfortable experience during their visit to the clinic.
Your Responsibilities Will Include:
- Ensuring a high-quality patient journey from check-in to check-out
- Assisting with the coordination of appointments, schedules, and treatment plans in collaboration with the medical staff
- Supporting the onboarding process and professional growth of new team members in the Reception department
- Providing hands-on support by stepping in for absent colleagues to maintain uninterrupted service
- Verifying patient payments and contributing to financial monitoring processes
- Communicating and applying procedural updates when adjustments to treatment plans occur
- Reporting directly to the Operations Manager
- Creating and updating Excel-based reports and data tables to keep management informed about patient services and clinic performance
- Responding to patient inquiries, proactively addressing needs, and resolving any issues in a timely manner
- Delivering personalized support to patients with special needs (e.g., elderly, individuals with disabilities, children, VIP clients)
- Gathering and evaluating patient feedback to identify opportunities for service improvement
- Solid background in administrative roles such as Guest Relations Manager, Front Office Manager, or a comparable position, with 3–5 years of experience
- Fluency in English; knowledge of other EU languages is a strong plus
- Excellent interpersonal and communication skills, with a strong focus on customer satisfaction and problem resolution
- Ability to handle multiple tasks and adapt to the clinic’s dynamic scheduling needs
- Bachelor’s degree in Hospitality, Tourism, Business Administration, or a related discipline is preferred
- The chance to work in a modern, high-tech clinical environment
- A supportive and collaborative team atmosphere
- A structured onboarding program to ensure a smooth transition into the role
- The opportunity to contribute to the development and optimization of internal processes
- Clear paths for professional development and career advancement
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