Работа Customer Support
317 нови обяви за работа
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About Sutherland: Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a uniqu...
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You play a critical role in driving operational excellence in our crypto services division, demanding agility and sharp problem-solving skills to navigate the rapidly evolving crypto landscape. Key Responsibilities: Operational Efficiency & Process O...
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Account representative with indonesian, malaysian, vietnamese, thai or hindi
Top Skills Recruitmentгр. София
Пълно работно време Постоянна работа Top Skills Recruitment is an agency that provides a full range of HR services. We assist Bulgarian and international companies attract the most suitable and skilled people. Our team consists of professionals with experience in consulting and the skil...
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1,940 лв - 2,250 лв / месец (нето) от работодател Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит Data Administrator with French Sofia/hybrid 29.000-34.000 BGN gross/year + bonus up to 6000 BGN net/year Nordic Recruitment & Consulting offers efficient IT and Cyber Security recruitment and business consulting in Bulgaria - and beyond. Having lo...
- Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
Back Office Specialist with Portuguese and English **All interviews will be conducted remotely (online or by phone). About our client: High-Tech HR services operator which specializes in delivering employment background screening and workforce monit...
- Пълно работно време Постоянна работа Дистанционно интервю
Tradu is a new multi-asset global trading platform and is part of the Stratos group of companies. Tradu, built by traders for traders, provides the most sophisticated traders with a serious platform that allows them to move easily between asset class...
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Document verification specialist - trust and safety (day and night shifts)
Съдърланд Българиягр. София
Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит Company Description Join Sutherland - Where Your Career Soars! About us! Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exception...
- 1,860 лв - 2,020 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
- Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support Specialist with Italian, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solu...
- 2,330 лв / месец (нето) от работодател
Are you passionate about technology and looking to combine your technical expertise with your language skills? BAB Consult is looking for a Technical Support Specialist with German and English to join our client’s team – a leader in Software plat...
- Пълно работно време Постоянна работа
Tradu is a new multi-asset global trading platform and is part of the Stratos group of companies. Tradu, built by traders for traders, provides the most sophisticated traders with a serious platform that allows them to move easily between asset class...
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We are seeking a motivated and detail-oriented professional to join our team as a Sales Quality Control Specialist. This exciting opportunity will allow you to play a crucial role in ensuring quality and excellence in our customer interactions. Key R...
- Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
We are growing! Our brand-new client is a company that develop games in multiple platforms where millions of people from around the globe join together to imagine, create and play. Your typical day: Our main activity in moderation is to ensure the ...
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GERMAN-SPEAKING SALES AGENT ABOUT US: The first IT & TELCO recruitment agency in Bulgaria with almost 24 years of stable presence in the market. We have succeeded in establishing a reputation for delivering high-quality services to clients and cand...
- Пълно работно време Постоянна работа Дистанционно интервю Подходяща и за кандидати с малък или без опит
Join the Elprom Heavy Industries team, which does not only create energy, but builds the future. With over 75 years of experience in the production of power transformers and tap changers with innovative design, we are pioneers in the Bulgarian energy...
Какво е това?
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Как се смята?
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Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
About Sutherland:
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
What Are We Looking For:
Sutherland Bulgaria is seeking motivated individuals to join our team as Luxury Hotel Customer Advisor with German and English. This is an exciting opportunity to provide premium customer support to guests of luxury hotels worldwide. As a key member of the team, you will be responsible for managing reservations, assisting guests with inquiries, and delivering exceptional service that matches the high standards of the luxury hospitality industry. You will ensure that all communication is handled with professionalism, warmth, and attention to detail, helping to create memorable experiences for guests. This is a remote role; however, candidates must be based in Bulgaria and available to work on shifts.
Our Requirements:
This role is ideal for individuals who:
What You'll Get:
Apply now to embark on a journey in the hospitality industry with Sutherland!
All your information will be kept confidential according to GDPR guidelines.
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
What Are We Looking For:
Sutherland Bulgaria is seeking motivated individuals to join our team as Luxury Hotel Customer Advisor with German and English. This is an exciting opportunity to provide premium customer support to guests of luxury hotels worldwide. As a key member of the team, you will be responsible for managing reservations, assisting guests with inquiries, and delivering exceptional service that matches the high standards of the luxury hospitality industry. You will ensure that all communication is handled with professionalism, warmth, and attention to detail, helping to create memorable experiences for guests. This is a remote role; however, candidates must be based in Bulgaria and available to work on shifts.
Your Tasks:
- Provide customer support and reservation services for luxury hotel properties across the globe, primarily via email, with occasional voice communication.
- Handle customer inquiries related to bookings, cancellations, special requests, and loyalty programs.
- Exceed customer expectations by providing proactive and personalized service.
- Maintain an in-depth understanding of the hotel’s offerings and services to ensure accurate and helpful information.
- Accurately document customer interactions using the company’s CRM system and ensure all requests are processed efficiently.
- Ensure adherence to company policies, customer service standards, and performance goals.
- Work within a team environment, collaborating to ensure smooth operations and the highest level of service.
Our Requirements:
This role is ideal for individuals who:
- Are based in Bulgaria and have the ability to work remotely.
- Are fluent in German and English (both written and spoken, B2 level or higher).
- Are available to work in shifts Monday to Sunday, between 9 AM and 10 PM.
- Have excellent written and verbal communication skills, with a passion for providing exceptional customer service.
- Are self-motivated and disciplined to work remotely, with a strong ability to manage your time.
- Have experience in customer service or hospitality, ideally within the luxury hotel sector.
- Are eager to work in a dynamic environment and deliver a high standard of service.
What You'll Get:
- Work Model: Fully remote with permanent residency in Bulgaria and available to work shifts.
- Compensation: Competitive salary, plus an uncapped bonus.
- Employee Benefits:Hotel Discounts: Access to discounted rates for hotel stays worldwide.
- Health & Wellness: Additional health and life insurance, plus an Employee Assistance Program.
- Work-Life Balance: 21 days of paid annual leave, plus 1.5 hours of paid breaks daily.
- Career Development: Clear career paths, internal promotions, and professional certifications.
- Flexible Working: Work-from-home opportunities, with the flexibility to visit the office when needed (Sofia-based employees).
Apply now to embark on a journey in the hospitality industry with Sutherland!
All your information will be kept confidential according to GDPR guidelines.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- card_giftcardВаучери за Храна
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- devicesДигитални услуги
- psychologyПсихолог
- shopping_cartОтстъпки/Намаления в Търговски Обекти
- emoji_peopleПрограма препоръчай приятел
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Мнения и оценки от служители
3.5
Добра 
3.2
3.3
3.2
3.0
3.5
3.2
4.2
3.9
3.9
3.8
4.0
Финален преглед
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