Работа Customer Support
366 нови обяви за работа
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Пълно работно време Постоянна работа Подходяща и за студенти Подходяща и за кандидати с малък или без опит Back Office Coordinator with English | Working on Shifts Spirit of the role: The Back Office Coordinator will support Reverse Logistics and/or Customer Experience Programs requiring client system access. They support the Company’s processes throu...
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Email-based gaming support specialist with polish and english (day/later shifts)
Астреа Рикрутмънт Eоодгр. София
1,780 лв - 2,170 лв / месец (нето) от работодател Пълно работно време Постоянна работа Подходяща и за кандидати с малък или без опит We’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and ...
- Пълно работно време Постоянна работа Дистанционно интервю
IP Service Delivery Engineer You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and platforms; ...
- Пълно работно време Постоянна работа Дистанционно интервю
IP Service Delivery Engineer You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and platforms; ...
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Akkodis is a global digital engineering company and Smart Industry leader. We enable clients to advance in their digital transformation. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross-industry knowledge to dr...
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Vacation advisor helpdesk support with german or french and english
Астреа Рикрутмънт Eоодгр. София
1,860 лв - 2,250 лв / месец (нето) от работодател Пълно работно време Постоянна работа Подходяща и за студенти Подходяща и за кандидати с малък или без опит At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
- Пълно работно време Постоянна работа
Job Description: About AML RightSource We are AML RightSource, the leading technology-enabled managed services firm focused on fighting financial crime for our clients and the world. Headquartered in Cleveland, Ohio, and operating across the globe,...
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Inside sales support advisor with spanish or italian with english (day and later shifts)
Астреа Рикрутмънт Eоодгр. София
2,020 лв - 2,640 лв / месец (нето) от работодател Пълно работно време Постоянна работа Подходяща и за кандидати с малък или без опит At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
- Пълно работно време Постоянна работа Дистанционно интервю
IP Data Center Network Engineer You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and platform...
- Пълно работно време Постоянна работа Дистанционно интервю
IP Security Firewall Engineer You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and platforms;...
- Пълно работно време Постоянна работа Дистанционно интервю
IP Network and Architecture Engineer You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and pla...
- Пълно работно време Постоянна работа
MD ELEKTRONIK is one of the world's leading providers of automotive data communications solutions and a technology partner to the automotive industry. Our core competencies are fast, secure and reliable in-vehicle data transmission. With more than 6...
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Azure Customer Success Manager with English, German or Dutch Join our team of AI customer success experts and help customers accelerate their AI projects and usage of Azure AI Responsibilities · Engage with customers who are consuming Azure AI so...
- Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
Sutherland is a global leader in Customer Experience Management. For over 37 years, we have been enhancing customer interactions through innovative solutions, automation, and AI-driven services. With 60,000+ employees worldwide, Sutherland has been i...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю Подходяща и за кандидати с малък или без опит
Akkodis is a global digital engineering company and Smart Industry leader. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainable tomorrow. Wit...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Back Office Coordinator with English | Working on Shifts
- Пълно работно време
- Постоянна работа
- Подходяща и за студенти
- Подходяща и за кандидати с малък или без опит
Пълно описание
Back Office Coordinator with English | Working on Shifts
Spirit of the role:
The Back Office Coordinator will support Reverse Logistics and/or Customer Experience Programs requiring client system access. They support the Company’s processes through professional communications, both to and from customers, on behalf of OnProcess Technology’s clients. As a result of customer contact, they update the Company database with all appropriate information.
Flexible working hours:
06:00 - 14:30
09:00 - 17:30
10:30 - 19:00
13:30 - 22:00
22:00 - 05:30
Responsibilities:
Perform/handle back office customer communications;
Advise customers on behalf of OnProcess Technology’s clients;
Utilize clients third parties to provide the entitled service;
Follow detailed instructions as outlined in Company documents;
For service level agreement in jeopardy, follow established escalation rules;
Update applicable Program Database(s) accurately;
Appropriately handle challenging and unique customer situations in accordance with OnProcess Technology policies;
Identify and escalate data or program specific issues to appropriate level of management.
Requirements:
Fluency in English;
Ability to coordinate different internal and external parties;
Previous customer service experience will be an advantage;
Attention to detail and accuracy;
Multi-tasking skills;
Strong written, verbal and interpersonal communication skills;
Ability to maintain confidentiality;
Familiarity with or an ability to understand and utilize a database and MS Office programs.
Spirit of the role:
The Back Office Coordinator will support Reverse Logistics and/or Customer Experience Programs requiring client system access. They support the Company’s processes through professional communications, both to and from customers, on behalf of OnProcess Technology’s clients. As a result of customer contact, they update the Company database with all appropriate information.
Flexible working hours:
06:00 - 14:30
09:00 - 17:30
10:30 - 19:00
13:30 - 22:00
22:00 - 05:30
Responsibilities:
Perform/handle back office customer communications;
Advise customers on behalf of OnProcess Technology’s clients;
Utilize clients third parties to provide the entitled service;
Follow detailed instructions as outlined in Company documents;
For service level agreement in jeopardy, follow established escalation rules;
Update applicable Program Database(s) accurately;
Appropriately handle challenging and unique customer situations in accordance with OnProcess Technology policies;
Identify and escalate data or program specific issues to appropriate level of management.
Requirements:
Fluency in English;
Ability to coordinate different internal and external parties;
Previous customer service experience will be an advantage;
Attention to detail and accuracy;
Multi-tasking skills;
Strong written, verbal and interpersonal communication skills;
Ability to maintain confidentiality;
Familiarity with or an ability to understand and utilize a database and MS Office programs.
Социални Придобивки
- card_giftcardВаучери за Храна
- health_and_safety iconДопълнително Здравно Осигуряване
- date_rangeДопълнителен Годишен Отпуск
- schoolБезплатни Обучения/Курсове
- food_bankБезплатна Храна
- sports_footballКарта за Спорт
- local_atmКарта за гориво
- credit_cardБонусова Система
Средна заплата за сектора
1,930 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
600 лв / месец
максимална
4,000 лв / месец
Мнения и оценки от служители
2.6
Средно добра 
2.6
2.1
2.2
2.7
2.4
3.2
3.0
2.5
1.8
2.4
2.3
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
Честито, вашето резюме беше изпратено успешно!
При интерес от работодателя очаквайте връзка на посочените от вас контакти.