Работа Retention Agent
99 нови обяви за работа
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SPARK is the first and only electric car sharing service in Bulgaria and one of the top car sharing companies in Europe, focused on improving every day's life by providing zero-emission, easily available and affordable transportation in Sofia and Plo...
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We’re on a bit of a mission at OnProcess, part of Accenture. We are helping the world’s service supply chains get a whole lot better. Why? Because we believe that great customer service is a necessity, digital innovation is a game-changer and a n...
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Ние сме ПОЩЕНСКА БАНКА, в която високо ценим и споделяме: Вдъхновяващо ЛИДЕРСТВО с непрекъснат стремеж към иновации; Доказана СТАБИЛНОС...
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SERVICE DESK Specialist with GERMAN About us: Bulwork is the first IT & BPO recruitment agency in Bulgaria with more than 23 years of stable presence in the market. We have established a reputation for delivering high-quality services both to clien...
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Ingram Micro 27000+ people all over the world – talented and experienced – this is the Ingram Micro team. We are a Global Technology and Supply Chain Service Provider. We respect our associates’ imagination, personality, and self-expression. We...
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Do you want to use your Italian language skills assisting our customers? Our new client - OBI is a German DIY (Do IT Yourself) company that was founded in 1970 and has a chain of over 500 stores in Europe. We believe that great people are the key t...
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Danish speaking customer support specialist - work from anywhere in bulgaria
Гроув Глобал Консулт EоодGrove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide. We are looking for a Danish Speaking Customer Support Specialist for one of our clients. As a...
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2,250 лв - 2,480 лв / месец (нето) от работодател
At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 16 years. We believe that w...
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Customer experience specialist with danish, finish, norwegian or swedish and english
Астреа Рикрутмънт Eоодгр. София
2,330 лв - 2,560 лв / месец (нето) от работодател
At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 16 years. We believe that w...
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1,090 лв - 2,020 лв / месец (нето) от работодател
„MARKETING PRAGMATIC" EOOD is a company that provides outsourcing services in the fields of Marketing and Sales. We are currently looking to expand our professional team with dynamic and energetic people who possess both excellent communication sk...
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Интерлогистика осигурява висококачествени куриерски услуги в странaта и чужбина. С присъединяването си към екипа на Интерлогистика ще ...
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support with Danish, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solutions to eve...
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Akkodis (formerly Modis), is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation. With more than 50 000 engineers and digital experts in 30 countries...
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Akkodis (formerly Modis), is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation. With more than 50 000 engineers and digital experts in 30 countries...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
As the business is growing, we are seeking a Customer Service Specialist to join our dynamic team. You will play an important role in ensuring our customers have a seamless and delightful experience when using our services. You will be the face of our company, assisting customers with their inquiries, resolving issues, and promoting our commitment to sustainability.
Key Responsibilities:
- Provide exceptional customer service by responding to customer inquiries via phone.
- Assist customers with the mobile app, including booking a car, explaining features, and addressing pricing and billing questions.
- Handle customer concerns and complaints professionally and promptly, aiming for a swift resolution.
- Maintain a thorough understanding of our EV fleet, including charging procedures and vehicle features.
- Ensure the cleanliness and readiness of rental vehicles, coordinating with our Fleet Maintenance Specialists when needed.
- Maintain accurate customer records and documentation.
- Assist with administrative tasks.
- High school diploma or equivalent.
- English Language (B1 or higher)
- Previous customer service experience, preferably in the automotive or rental industry will be considered an advantage.
- Strong communication skills.
- Excellent problem-solving abilities and a customer-focused mindset.
- Ability to work independently and as part of a team in a fast-paced environment.
- Independent Microsoft Office user
- Competitive salary.
- Health, dental, and vision insurance options.
- Hybrid work - up to 20% working remotely.
- Opportunities for growth and professional development.
- Employee discounts on EV rentals.
If you are passionate about sustainability and want to be part of a team that is making a difference in the world, we invite you to apply. Please send your resume outlining your relevant experience. SPARK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us in our mission to drive change and shape the future of transportation through electric vehicles!
Средна заплата за сектора
1,510 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
32,850 лв / месец
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