CDD Analyst with English

• * All interviews will be conducted remotely (online or by phone).

Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to our global clients in diverse industries such as High-Tech, FinTech, Healthcare, Games and Entertainment, E-commerce, Renewable Energy and Utilities, Logistics, and more.

Committed to excellence and continuous improvement, we transform our talent into high-quality experts, providing opportunities for learning and development, vertical and horizontal growth.

Join the growing global team of a fintech company that provides digital payment solutions to businesses and banks so they can scale their local payment services through one connection.

We are looking for a detail-oriented and proactive CDD Compliance Analyst to support our onboarding and due diligence processes.

KEY RESPONSIBILITIES:

• Perform comprehensive customer due diligence, including identity verification, risk assessment, and enhanced checks where applicable.
• Handle onboarding queries in a proactive and solution-oriented manner.
• Review and verify customer documentation for accuracy and completeness.
• Prepare and maintain detailed reports on due diligence findings.
• Collaborate with Compliance, Legal, Sales, and Support teams to ensure alignment on CDD processes.
• Stay updated on regulatory changes and contribute to improving internal policies and procedures.

KEY REQUIREMENTS:

• Good command of English (written and spoken).
• 2+ years of experience in a similar role within financial services, payments, or banking.
• Strong understanding of UK and EU AML/CTF regulations, KYC principles, and risk frameworks.
• Excellent analytical and problem-solving skills.
• Proficiency in using compliance and risk management tools.
• High level of accuracy and attention to detail.
• Ability to work independently and manage multiple priorities.

WHAT WE OFFER:

• An attractive remuneration. Referral bonuses.
• Fixed working days (Monday–Friday).
• Full training provided.
• Additional health insurance and other social benefits. Exclusive discounts & offers. Digital vouchers.
• Open-minded management team promoting innovation, personal, and professional development.
• Permanent employment; full-time.