Integration Services Team Lead

Experian unlocks the power of data to create opportunities for consumers, businesses and society. At life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity.

We gather, analyze and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done.

Our 22 000 people in 32 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.

Why us?

No one makes sense of data like Experian. We are on a mission to deliver the full power of data, analytics and technology in ways that transform lives. As a team, we’re committed to working together. So, we work in an inclusive environment that welcomes people with lots of different perspectives. We put people first and care about work that works.

We like to strike a balance between how much time we spend on work and how much we keep for ourselves. After all, we’ve all got commitments and interests outside the office. So, talk to us about how you’d best like to work with us. We’re flexible and interested in helping you to get the best out of working with us.

What you will be doing:

Working within the ID&F Engineering and Delivery function of our Decision Analytics business, our Integration Services Team Lead role is primarily focused on delivering software solutions to our clients. The ideal candidate will be responsible for:

Maintaining strong client engagement throughout all project engagements.

Undertaking software configuration activities across a variety of software suites.

Undertaking analytical activities to support clients with defect management.

Provide full support to clients throughout the lifecycle of a delivery project (Build, Test, Run)

Creating clear and effective documentation to support processes and procedures.

Contributing to a community of best practice and continual improvement.

Working independently or as part of a team, taking the initiative where appropriate.

Leading and managing a team of delivery analysts to ensure the timely and accurate delivery of services to clients.

Providing guidance, coaching, and mentorship to team members to foster their professional growth and development.

This role will enable you to develop a wide variety of business, technical and interpersonal skills, working with some of the world’s largest organisations and helping them react quickly to market opportunities and conditions.

What you will bring:

Educated to degree level in a computing / analytical / statistical / mathematical discipline or relevant experience.

Fluency in English - written and verbal.

Strong prioritization and workstream management skills.

Ability to mentor and support others.

Strong analytical and problem-solving skills.

Excellent oral and written communication and presentation skills.

Highly motivated; consistently takes initiative; demonstrated ability to work independently, as a team and under supervision.

Drive, ambition, goal oriented and enthusiastic.

Working knowledge of JIRA & Confluence.

Experience of working in an agile KANBAN driven environment.

Facilitating Workshops/Meetings/Standups.

Stakeholder management skills.

Experience working in a LINUX or Windows environment.

Working knowledge of XML and/or JSON interface.

Experience of delivering software solution / configuring software.