Работа Рекламист
181 нови обяви за работа
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Are you a driven leader passionate about operational excellence, process innovation, and delivering outstanding client experiences? DZI, a leading insurance company and proud member of the KBC Group, is looking for a Client Processes Manager to lead...
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Join TELUS Digital Bulgaria as a Solutions Consultant with Czech and English for the world's biggest search engine, and become part of a dynamic team dedicated to delivering exceptional customer service. We're seeking professionals with strong commun...
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About Dentaprime Dentaprime is a leading international dental implant clinic known for its innovation, precision, and commitment to digital excellence. Our marketing team combines creativity, technology, and data-driven insight to deliver powerful ca...
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Marketing specialist (german – native-level proficiency)
Медико- Дентален Център Дентапрайм Еадгр. Варна
Location: Varna, Bulgaria (on-site or hybrid) Language: German – native-level proficiency + good English At Dentaprime, we create smiles — not only through world-class implantology and aesthetic dentistry but through inspiring communication and ...
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TITAN Group, one of the key international cement producers, serves customers on over 25 markets. It has built a network of 14 cement plants, 70 quarries, 127 concrete centers in 10 countries on 4 geographic regions plants and employs 6,000 people. Fo...
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В ОББ следваме и изповядваме ценности като доверие, равнопоставеност и приемственост. Приемаме изключително сериозно отговорността ни ...
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We are Orno – a fast-evolving distribution company in the FMCG and Beauty sector, proudly representing top global food and non-food brands. At Orno, we don’t just follow business models – we create and develop our own, with agility and vision....
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We are Orno – a fast-evolving distribution company in the FMCG and Beauty sector, proudly representing top global food and non-food brands. At Orno, we don’t just follow business models – we create and develop our own, with agility and vision....
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About Us LEV INS – ACTIVE SECURITY With 29 years of experience, LEV INS is the undisputed leader in the Bulgarian insurance market, providing reliable security solutions for both individuals and businesses. Our mission is to offer protection, ins...
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About Us LEV INS – ACTIVE SECURITY With 29 years of experience, LEV INS is the undisputed leader in the Bulgarian insurance market, providing reliable security solutions for both individuals and businesses. Our mission is to offer protection, ins...
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Стани част от Pulse енергията! Pulse Fitness не са просто фитнеси. Pulse е лайфстайл философия – място, където вдъхновяваме хората да живеят по-пълн...
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At Destination Workplace, we believe that the right job is the key to a fulfilling life, and the right person is the driving force behind every successful business. We are here to provide the connection between talent and the right position. Our par...
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940 лв / месец (нето) от работодател
Стажант дигитален маркетинг и акаунт мениджмънт Digital Expert — агенция, която управлява рекламите и стои зад растежа на водещи онлайн магаз...
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Your Mission: The Marketing Product Expert will own and manage a stream of incoming requests from customer facing Agents and will work with internal and external tools and teams to provide a timely and accurate response. The Product Expert will creat...
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„БОЛЕРО“ ООД е утвърдена и динамично развиваща се търговска верига с дългогодишно присъствие в FMCG сектора. Във връзка с развитието на м...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
DZI, a leading insurance company and proud member of the KBC Group, is looking for a Client Processes Manager to lead pivotal process and client service initiatives. This is your chance to play a key role in shaping our client-oriented strategies and ensuring that every interaction reflects our commitment to quality and compliance.
Key responsibilities:
- Complaint Management: Oversee daily complaint registration and handling, focusing on high-risk cases. Monitor responses, prepare quarterly reports for senior management, and drive continuous process improvements. Organize annual training and keep procedures up to date.
- Client Consents: Prepare regular reports, maintain oversight of consent-related activities, and organize initiatives to achieve team and company goals.
- Client Service Coordination: Support client services, including complaint processes, information distribution, and client data administration. Maintain the outsourcing register for the department.
- Regulatory and Business Continuity Leadership: Act as DORA coordinator, ensuring compliance with regulatory directives, and serve as BCM coordinator for business continuity planning.
- Process Optimization: Lead cross-functional projects to optimize client and digital processes, ensuring seamless operations and the highest standards of service.
Key requirements:
- Proven experience in project and process management, process optimization, and leading change.
- Strategic mindset with strong reporting and analytical skills.
- Ability to coordinate cross-functional teams and drive initiatives from vision to execution.
- Strong understanding of regulatory compliance and best practices in client service.
- Excellent communication skills and a passion for training and developing others.
- Analytical thinker with a proactive approach to problem-solving.
We offer:
- Various opportunities for learning and further development of the professional skills and competences
- Preferences for the bank products and services
- Additional health insurance
- Food vouchers - 55 EUR
- Referral program
- Hybrid working model and flexible working time
- Sport card
- Participation in a solidarity fund which helps employees and their families when necessary
- 22 days annual paid leave + 1 for your birthday
Ready to make a difference? Apply now and help us drive continuous improvement and client satisfaction at DZI!
Средна заплата за сектора
2,480 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
650 лв / месец
404,150 лв / месец
Мнения и оценки от служители
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