Работа It Expert в София
22 нови обяви за работа
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Пълно работно време Постоянна работа Дистанционно интервю For our Transactional IT Systems Department, we are looking for self-driven and motivated candidates for the position of IT Service Desk Expert What we do: Postbank is Top Employer for 2025, Bank of the year for 2021 and it is in top 5 Banks in Bul...
- Пълно работно време Постоянна работа
Vendor Relationship Expert We are DSK Bank, a proud member of OTP Group, a leading financial institution in CEE, leader in the Bulgarian banking sector. As member of our team you will be part of one of the largest banking groups in Bulgaria, which p...
- Пълно работно време Постоянна работа
IT Business Analyst DSK Bank is one of the leading banks in Bulgaria, with a great IT team of more than 250 IT talents, experiencing professional growth and development every day. Now we are the biggest and fastest growing player on the bank market...
- Пълно работно време Постоянна работа
We are Walltopia, and we believe that success never comes as a surprise. Nor does it depend on something outside our control. For the past 27+ years, we have built a reputation as the world's leader in designing and manufacturing climbing walls and a...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
About Akkodis: Akkodis is a global digital engineering company and Smart Industry leader. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainab...
- Пълно работно време Постоянна работа Подходяща и за студенти Подходяща и за кандидати с малък или без опит
Digital Workplace Technology Expert ABOUT YOUR NEW JOB: As a Digital Workplace Technology Expert you will be responsible for delivering the best-in-class IT Support to our office in Sofia, Bulgaria. You will be the first level of support for proble...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи
UBB was established in 1992 through the merger of 22 Bulgarian regional commercial banks as the first and largest in terms of scale consolidation project in the Bulgarian banking sector. Since 2017, the Bank has been part of the Belgian bank-assuranc...
- Пълно работно време Постоянна работа Подходяща и за студенти Подходяща и за кандидати с малък или без опит
Junior Digital Workplace Technology Expert ABOUT YOUR NEW JOB: As a Junior Digital Workplace Technology Expert, you will be responsible for delivering the best-in-class IT Support to our office in Sofia, Bulgaria. You will be the first level of sup...
- Пълно работно време Постоянна работа
Eurobank Bulgaria AD (Postbank) has 30 years of successful presence among the leaders of the Bulgarian banking market and takes the 3rd place in terms of assets. We are modern award winning bank, offering innovative products and financial solutions t...
- Пълно работно време Постоянна работа
Operational Risk Expert At DSK Bank, we constantly strive to provide the best experience to our customers by offering them innovative digital solutions and excellent service in our offices. All this would not be possible without a strong team, so ou...
- Пълно работно време Постоянна работа
Operational Risk (Chief) Expert At DSK Bank, we constantly strive to provide the best experience to our customers by offering them innovative digital solutions and excellent service in our offices. All this would not be possible without a strong tea...
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2,910 лв / месец (нето) от работодател Пълно работно време Постоянна работа Дистанционно интервю Подходяща и за кандидати с малък или без опит Exciting opportunity! A well-known global company is looking for a Customer Support Expert in Sofia. If you speak Slovenian and English, enjoy assisting customers, and want to work in a modern office environment, we would love to hear from you! Wha...
- Пълно работно време Постоянна работа
ICS (Internal Control System) Expert At DSK Bank, we constantly strive to provide the best experience to our customers by offering them innovative digital solutions and excellent service in our offices. All this would not be possible without a stro...
- Пълно работно време Постоянна работа
ICS (Internal Control System) Expert At DSK Bank, we constantly strive to provide the best experience to our customers by offering them innovative digital solutions and excellent service in our offices. All this would not be possible without a stro...
- Пълно работно време Постоянна работа
(Chief) Expert in Fraud Risk Management Department At DSK Bank, we constantly strive to provide the best experience to our customers by offering them innovative digital solutions and excellent service in our offices. All this would not be possible w...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
For our Transactional IT Systems Department, we are looking for self-driven and motivated candidates for the position of
IT Service Desk Expert
What we do: Postbank is Top Employer for 2025, Bank of the year for 2021 and it is in top 5 Banks in Bulgaria. The bank is a decisive factor in innovation, in shaping the country’s banking trends in recent years and award-winning for its modern products. Eurobank offers a comprehensive range of financial products and services to its retail and corporate customers and holds a strategic position in retail and business banking in Greece, Bulgaria, Romania and Serbia, offers distinguished Wealth Management services in Cyprus, Luxembourg and London.
Job description: An IT Service Desk Expert is responsible for providing technical support and assistance. They interact with bank employees by phone, by ticketing system and in-person to resolve their computer problems related to software and hardware issues and to help them get back up running smoothly again.
Here is the list of responsibilities and qualifications:
What we promise:
IT Service Desk Expert
What we do: Postbank is Top Employer for 2025, Bank of the year for 2021 and it is in top 5 Banks in Bulgaria. The bank is a decisive factor in innovation, in shaping the country’s banking trends in recent years and award-winning for its modern products. Eurobank offers a comprehensive range of financial products and services to its retail and corporate customers and holds a strategic position in retail and business banking in Greece, Bulgaria, Romania and Serbia, offers distinguished Wealth Management services in Cyprus, Luxembourg and London.
Job description: An IT Service Desk Expert is responsible for providing technical support and assistance. They interact with bank employees by phone, by ticketing system and in-person to resolve their computer problems related to software and hardware issues and to help them get back up running smoothly again.
Here is the list of responsibilities and qualifications:
What you will be doing - main responsibilities:
- Serving as the first point of contact for bank employees seeking technical assistance over the ticketing system.
- Identify and diagnose issues and problems.
- Receives and manages requests for service, following agreed procedures.
- Provide high quality and efficient first level of support for the bank services and bank applications. Determining the best solution based on the issue and details provided by bank employees.
- Categorize and record reported queries and provide solutions.
- Support problem identification.
- Monitor issues from start to resolution.
- Escalate, if needed, unresolved problems to a higher level of support
- Performing remote troubleshooting through diagnostic techniques and pertinent questions
- Troubleshoot desktop computers, printers and peripherals related problems.
- Installs and maintains client software necessary for the proper operation of major banking applications.
What you will bring along:
- Unique personality that will complement and support our team
- Growth mindset
- Contribute to team innovation through ideas for process improvement and efficiency
- Patience for dealing with difficult customer-service situations.
- Experience as a help desk technician or other customer support role
- Able to work in a fast-paced environment that is intent on delivering solutions to its customers in a timely manner
- Must have an absolute commitment to service quality and customer focus.
- Tech savvy with working knowledge of office automation products, databases, and remote control
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues.
- Excellent communication skills
- Customer-oriented and cool-tempered
- University degree (or in progress) in the area of Information or related technologies;
- Good Command of English – written and spoken
- Experience in a bank or financial institution is an advantage;
- Ability to work under tight deadlines.
- While this is our ideal list, we will consider candidates that do not necessarily have all the qualifications but have sufficient experience and talent.
What we promise:
- Pleasant work environment in modern premises
- Excellent opportunities for professional and career development in one of the leading banks in Bulgaria; Flexible workplace.
- Excellent development opportunities with technical and managerial career paths.
- Competitive remuneration, social benefits, and financial security in challenging times.
- High working standards, interesting and dynamic job, good working climate.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- date_rangeДопълнителен Годишен Отпуск
Средна заплата за сектора
2,490 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
500 лв / месец
максимална
31,950 лв / месец
Мнения и оценки от служители
3.6
Добра 
2.8
3.8
3.2
2.8
3.6
3.1
4.1
1.0
1.0
1.0
1.0
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
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