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Digital Workplace Technology Expert
ABOUT YOUR NEW JOB:
As a Digital Workplace Technology Expert you will be responsible for delivering the best-in-class IT Support to our office in Sofia, Bulgaria. You will be the first level of support for problems related to end-user devices (laptops, peripherals, desk phones, mobile phones, etc.), office IT infrastructure (LAN, wireless, printers, etc.) and meeting rooms setup. You will play an important role in the daily upkeep of Coca-Cola Hellenic networks by finding solutions to problems as they occur.
We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.
We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.
We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.
And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP.
ABOUT YOUR NEW JOB:
As a Digital Workplace Technology Expert you will be responsible for delivering the best-in-class IT Support to our office in Sofia, Bulgaria. You will be the first level of support for problems related to end-user devices (laptops, peripherals, desk phones, mobile phones, etc.), office IT infrastructure (LAN, wireless, printers, etc.) and meeting rooms setup. You will play an important role in the daily upkeep of Coca-Cola Hellenic networks by finding solutions to problems as they occur.
YOUR NEW KEY RESPONSIBILITIES:
- Install, configure and troubleshoot IT computer products and equipment assigned to our employees: operating system, hardware, software, connectivity, printing, remote access, etc;
- Implement software upgrades, including firmware revisions, operating systems, production software upgrades and other enhancements as required;
- Manage the IT equipment and perform preventive maintenance of working stations - computers, mobile devices, tablets, mobile phones, etc.;
- Participate in the evaluation and implementation of new solutions, software, application, agile teams etc.
- Provide a positive and friendly user experience with each interaction.
- Opportunity to join a well-established international Company and gain profound knowledge;
- A young and dynamic team of professionals willing to share knowledge and support each other; Access to the latest technologies available;
- Competitive remuneration package with achievement bonus;
- Opportunity for personal and professional growth;
- Freedom to unleash the potential within a leading company in one of the most stable spheres of the business.
- Very good technical skills - Windows OS, Office 365, Cloud, Networking, Hardware;
- Education in IT-oriented fields is treated as an advantage;
- Previous experience in a similar position is an advantage;
- Good command of English;
- Customer-oriented mindset and teamwork attitude.
We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.
We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.
We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.
And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP.