Работа Technical Support в София
234 нови обяви за работа
-
Akkodis is a global digital engineering company and Smart Industry leader. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainable tomorrow. Wit...
-
Akkodis is a global digital engineering company and Smart Industry leader. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainable tomorrow. Wit...
-
We are а Bulgarian company with over 20 years of experience and more than 3,000 employees, recognized as one of the global leaders in the development, manufacturing, and distribution of gaming products. The company’s focus is the development, pro...
-
2,100 лв - 2,910 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
-
Microsoft Support Advisor with Italian and English We're looking for a Technical Support Advisor with passion for technology to join our Microsoft Team. Our colleagues work with a series of touchscreen-based personal computers, tablets, interactive ...
-
We are а Bulgarian company with over 20 years of experience and more than 3,000 employees, recognized as one of the global leaders in the development, manufacturing, and distribution of gaming products. The company’s focus is the development, pro...
-
SAMEX Ltd. has been operating KFC restaurants in Bulgaria since 1994 and we are the first operator in the field of fast-food service on the Bulgarian market. SAMEX Ltd. is among the market leaders. The main contribution to our achievements is our te...
-
Presales Solution Engineer As the Presales Solution Engineer for EMEA , you will play a critical role in supporting our Go-To-Market (GTM) process. Operating as part of a Sales Capture Pod, you will work directly with the sales team to ensure the ef...
-
Presales Solution Engineer As the Presales Solution Engineer for EMEA , you will play a critical role in supporting our Go-To-Market (GTM) process. Operating as part of a Sales Capture Pod, you will work directly with the sales team to ensure the ef...
-
About Akkodis: Akkodis is a global digital engineering company and Smart Industry leader. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainab...
-
2,820 лв / месец (нето) от работодател
You are wanted! Our Brand New Opportunity Awaits! If you are passionate about delivering outstanding customer support in fast-paced environment and If you're looking for a place where Your skills make a real impact, we have the perfect role for you!...
-
3,090 лв / месец (нето) от работодател
You are wanted! Our Brand New Opportunity Awaits! If you are passionate about delivering outstanding customer support in fast-paced environment and If you're looking for a place where Your skills make a real impact, we have the perfect role for you!...
-
You are wanted! Our Brand New Opportunity Awaits! If you are passionate about delivering outstanding customer support in fast-paced environment and If you're looking for a place where Your skills make a real impact, we have the perfect role for you!...
-
You are wanted! Our Brand New Opportunity Awaits! If you are passionate about delivering outstanding customer support in fast-paced environment and If you're looking for a place where Your skills make a real impact, we have the perfect role for you!...
-
3,090 лв / месец (нето) от работодател
You are wanted! Our Brand New Opportunity Awaits! If you are passionate about delivering outstanding customer support in fast-paced environment and If you're looking for a place where Your skills make a real impact, we have the perfect role for you!...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
About the role: This is an opportunity to join like-minded people, expand your capabilities and learn from the best-in-class professionals whilst having the mentorship that will help you go beyond your expectations. By joining the company, you will develop your professional path as part of our brave professionals always pushing boundaries and paving new ways to build a better, smarter future. Responsibilities:
- Deliver 24/7 corporate client account support by monitoring customer IT Environment.
- Monitor and report health status, performance and availability of the infrastructure and applications in scope
- Administer and resolve incidents and requests following SOPs (Standard Operation Procedures) working closely with L2 and L3 support groups
- Generate reports using the standard tooling solution
- Escalate to the appropriate L2/3 teams or vendor groups, and co-ordinate the resolution of tickets
- Manages customer expectations by keeping them informed, sets and follows commitments, keeps precise case documentation and case ownership
- Coordinate support activities and interact with other support teams
- Communicate effectively with Technical and Non-Technical stakeholders
- Participate in ITIL based change management, Problem management, incident management
Requirements:
- Fluency in English, Portuguese is an advantage
- Experience in Technical Support
- Good analytical skills and ability to isolate and solve problems and to follow the predefined process
- Ability to effectively interact with people at all levels, across all geographic regions
- Excellent communication skills and ability to work in a team
- Operating systems, server, storage & back-up, network support, application knowledge
- Information Technology Information Library (ITIL) knowledge
What we offer:
- Competitive remuneration package
- Referral bonus program
- 24 days annual paid leave
- Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses, and more)
- Free Psychological Counselling via Green Line and on the spot
- Newborn or newly adopted child bonus
- Food vouchers - 150 BGN/month
- Upskilling & reskilling training programs and e-learning hub
- Recognition awards
- Sports cards (partially covered by the employer) and company sports initiatives
- Special company discounts
- Various social and charity initiatives
The future is here for the making. Are you ready? Let’s make incredible happen.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- card_giftcardВаучери за Храна
- shopping_cartОтстъпки/Намаления в Търговски Обекти
- credit_cardБонусова Система
- schoolБезплатни Обучения/Курсове
- airport_shuttleБезплатен Служебен Транспорт
- sports_footballКарта за Спорт
- videogame_assetЗала за Почивки/Забавления
- groupsПартита/Тиймбилдинг
Средна заплата за сектора
4,810 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
500 лв / месец
13,500 лв / месец
Мнения и оценки от служители
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
При интерес от работодателя очаквайте връзка на посочените от вас контакти.