Sports Scheduling Planner Supervisor

Discover your Genius

About Genius Sports

Genius Sports is on a mission to be the must-have digital sports technology partner for all leagues, sports content providers, sportsbooks and brands.

By bringing together next-gen technology and the finest live data available, we’re enabling a new era of sports for fans worldwide and delivering experiences that are more immersive, interactive and personalized than ever before.

Sports Scheduling Planner Supervisor

The Role:

Join a central Ops team that keeps Genius running smoothly - empowering our teams to focus on what they do best: driving the business forward.

As a Sports Scheduling Planner Supervisor, you will lead and optimize operations within the Sports Scheduling Planner team. You will oversee day-to-day scheduling, support real-time decision-making in high-pressure situations, and drive team performance through coaching and development.

Using data and insights, you will improve workforce planning, efficiency, and overall service performance, while collaborating with cross-functional teams and communicating key updates to stakeholders.

Main Responsibilities:

Operational Planning & Oversight: Organize and manage day-to-day operations within the Sports Scheduling Planner team, ensuring efficient resource allocation and smooth execution of schedules.

Performance Monitoring & Decision Making: Track operational performance and support analysts in high-pressure situations, making real-time adjustments to ensure targets are met.

Team Leadership & Development: Lead, mentor, and support Sports Scheduling Planner team members to drive high performance and engagement across the team.

Onboarding & Training: Conduct onboarding and deliver final-stage training sessions, ensuring new team members are set up for success.

Coaching & Continuous Improvement: Identify skill gaps and provide ongoing coaching, feedback, and development plans to enhance team capabilities.

Workforce Analysis & Optimization: Analyze trends across volume, staffing, and productivity, and implement data-driven strategies to improve efficiency and service performance.

Process Improvement & Efficiency: Identify inefficiencies in planning and scheduling processes and drive continuous improvements to accuracy and effectiveness.

Cross-functional Collaboration: Work closely with Operations, HR, and Management teams to align workforce planning with business objectives.

Stakeholder Communication: Communicate scheduling decisions, risks, and recommendations clearly and effectively to senior stakeholders.

Required Skills:

Workforce Planning Expertise: Proven experience in workforce planning, scheduling, or operational supervision within a fast-paced environment.

Analytical & Problem-Solving Skills: Strong ability to analyze data, identify trends, and implement practical, data-driven solutions.

Organizational Excellence: Exceptional time management and prioritization skills, with the ability to manage multiple responsibilities simultaneously.

Resilience Under Pressure: Ability to perform effectively in high-pressure situations and meet tight deadlines.

Communication & Collaboration: Strong interpersonal skills with the ability to work cross-functionally and influence stakeholders.

Attention to Detail & Accuracy: High level of precision and attention to detail, ensuring reliable and accurate outputs.

Technical Proficiency: Strong working knowledge of Microsoft Excel and/or workforce management tools.

Regulatory Awareness: Good understanding of administrative processes and Bulgarian labor legislation.

Our ways of working

We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.

We're One Team. We're Brave. We Drive Change.

One team, being brave, driving change

We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference.

We are One Genius.

The way we think and behave is shaped by our core values.

We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference.

Please let us know when you apply if you need any assistance during the recruiting process due to a disability.

What’s in it for you?

As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career.

Vacation

25 days per year

+Christmas to New Year off

+World mental health day off

• Other Leave

14 public holidays

+Enhanced maternity paternity leave

+Volunteer day

• Health

Medical

+Medical, dental & vision cover

+Mental wellbeing support and EAP

• Development

Numerous in-house courses

+Access to a world class learning platform

+Budget for external courses

• Concessions

Compliant with country specific retirement savings

• Other perks

Sports and social events and clubs

+Workcation (1 month working from anywhere in the world)

+Electronic food vouchers: sport and transport allowance

Find our more and join the team below!