Работа Chat Support
188 нови обяви за работа
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You are an enthusiastic and adventurous person? Are you ready for new challenges? If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! Responsibilities: Provide ...
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Customer Support Agent with Arabic and English About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, ...
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Customer Support Agent with Arabic and English About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, ...
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Description About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, Cyprus, Australia, Israel, Seychelle...
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Customer Support Agent with French and English About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, ...
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Customer Support Agent with English - Mixed Shifts About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the ...
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Customer Support Agent with Polish and English About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, ...
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Customer Support Agent with Italian and English Description About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiari...
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Want to be part of the customer service team for the No.1 Sports Brand in the world? Check out our Sport Support Associate role below, and if it sounds like the job for you – then get in touch! What you'll do as Sport Support Associate? Handling...
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2,320 лв - 3,020 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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Want to be part of the customer service team for the No.1 Sports Brand in the world? Check out our Sport Support Associate role below, and if it sounds like the job for you – then get in touch! What you'll do as Sport Support Associate? Handling...
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Want to be part of the customer service team for the No.1 Sports Brand in the world? Check out our Sport Support Associate role below, and if it sounds like the job for you – then get in touch! What you'll do as Sport Support Associate? Handling...
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Want to be part of the customer service team for the No.1 Sports Brand in the world? Check out our Sport Support Associate role below, and if it sounds like the job for you – then get in touch! What you'll do as Sport Support Associate? Handling...
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We’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and ...
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About us: Bulwork - the first IT & TELCO recruitment agency in Bulgaria with 25 years of stable presence in the market. We have succeeded in establishing a reputation for delivering high-quality services to clients and candidates. We respect the can...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!
Responsibilities:
- Provide best-in-class Customer Support to all customers via phone, email, and chat
- Troubleshoot a variety of customer issues and work with internal teams when needed, to assess and resolve
- Follow company procedures, processes, and best practices to effectively manage customer cases
- Aggressively work to resolve customer issues within SLA whilst maintaining a high level of customer satisfaction
- Report, profile, and when possible, diagnose new product issues
- Determine severity, frequency, and possible workarounds
Requirements:
- 1 or more years working directly with customers to resolve customer / technical issues
- Fluency in Swedish
- Excellent English language skills
- Comfortable troubleshooting problems with customers over the phone and via email
- Excellent communication and collaboration skills
- Able to work independently and multi-task effectively in a fast-paced environment
- Familiarity with support-ticketing systems
- Experience serving enterprise-level customers is a plus
We offer:
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
We care about our employees' well–being, invest in their future growth, and encourage fun and team-building initiatives!
Does it sound like the perfect job for you? APPLY NOW!
About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- timer_offГъвкаво Работно Време
- credit_cardБонусова Система
- sports_footballКарта за Спорт
- local_diningБезплатни Храна и Напитки
- card_travelВаучери за Транспорт
- card_giftcardВаучери за Храна
- schoolБезплатни Обучения/Курсове
- date_rangeДопълнителен Годишен Отпуск
- groupsПартита/Тиймбилдинг
- videogame_assetЗала за Почивки/Забавления
Мнения и оценки от служители
Финален преглед
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