Работа Customer Service Manager
96 нови обяви за работа
-
Пълно работно време Постоянна работа Empower your dreams with Hyatt! We are Hyatt Regency Sofia family, and we are more than just a place to work – a multinational environment with purpose of care for people so they can be their best. Hyatt Regency Sofia family is expanding and happ...
-
Proxiad SEE is an IT Consulting and Software Development company, part of Proxiad Group France, with headquarters in Paris, over 25 years of industry experience, and 1300 + specialists. The Southeast Europe (SEE) branch employs 250+ professionals, op...
- Пълно работно време Постоянна работа
Fantastic Services is an international company, a multi-operational business, which presently operates in 3 countries, on three continents: the United Kingdom, Australia, and the USA, where we provide a wide range of services to homeowners and commer...
- Пълно работно време Постоянна работа Дистанционно интервю
Client Partner (BPO) *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to our global clients in di...
- Пълно работно време Постоянна работа
Technical Account Manager, Cloud Solutions - Sofia Vivacom, a member of United Group, is a leader in providing high-tech telecommunication services of a new generation - mobile and fixed voice services, high speed broadband internet access through f...
- Пълно работно време Постоянна работа
Discover the beauty of unspoiled nature, magnificent landscapes and endless relaxation at the footsteps of the majestic Pirin Mountain – a UNESCO World Heritage environment. We look forward to welcoming you to an oasis of luxury, comfort and tranq...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Empower your dreams with Hyatt!
We are Hyatt Regency Sofia family, and we are more than just a place to work – a multinational environment with purpose of care for people so they can be their best.
Reporting directly to the Front Office Manager, the Guest Service Officer will work to provide courteous, efficient service and maximum guest satisfaction as per the standards required by the hotel and in consistency with Global Hyatt Standards. This role will suit an empathetic, confident and customer-focused individual with outgoing, friendly personality and great communication skills.
We are Hyatt Regency Sofia family, and we are more than just a place to work – a multinational environment with purpose of care for people so they can be their best.
Hyatt Regency Sofia family is expanding and happy to offer all candidates, the following opportunities:
- Local and International development opportunities
- 12 complimentary room nights yearly at any Hyatt property round the world
- Multinational team environment
- Variety of monthly benefits
- Regular cross exposure within Hyatt properties round the world
- Company clothing
- Free meal and drinks
- Free parking
Reporting directly to the Front Office Manager, the Guest Service Officer will work to provide courteous, efficient service and maximum guest satisfaction as per the standards required by the hotel and in consistency with Global Hyatt Standards. This role will suit an empathetic, confident and customer-focused individual with outgoing, friendly personality and great communication skills.
Responsibilities:
- Maintain bookings, arrival and departure times, respond to guest inquiries,
- Provide a swift resolution to guest queries and issues during their stay
- Assist guests with any maintenance or other issues
- Support the guests directly over the phone or in written form
- Apply company standards for dealing with guests and property portfolio
- Outstanding communication skills
- Fluent in written and spoken English
- Customer-oriented
- Good administration and organizational skills
- Analytical person with an eye on detail
- Responsible and mature personality
- Problem solving mindset
- Degree in a relevant subject, preferably Hospitality or Tourism
- Experience in guest interaction in a similar field (face-to-face, phone and e-mail)
Мнения и оценки от служители
2.0
2.0
2.0
3.0
1.0
5.0
2.0
1.0
2.0
2.0
1.0
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
Честито, вашето резюме беше изпратено успешно!
При интерес от работодателя очаквайте връзка на посочените от вас контакти.