2,330 
Работа Data Analyst
103 нови обяви за работа
-
Пълно работно време Постоянна работа UpSkill is a recruitment agency ready to go the extra mile in order to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that being...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи
Applications Support Analyst We are looking for Application Support Analyst to join our Data Quality team and provide technical competence in mainframe and distributed technologies and will also help resolve incidents reported by Experian's customer...
-
Business Analyst Spirit of the Role: Analyzing data and able to find the logic behind numbers; Analysis on specific cases; Collects information from the relevant experts; Generates various types of reports; Identifies any associated issues and risk...
- Пълно работно време Постоянна работа Дистанционно интервю
Senior Analytics and Automation Analyst Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, provi...
-
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solution...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
Technical Analyst Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing so...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
Solutions Analyst Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, provide digital marketing s...
- Пълно работно време Постоянна работа Дистанционно интервю
Junior Security Analyst You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and platforms; A sup...
- Пълно работно време Постоянна работа
Strategic Insights Analyst BILLA Bulgaria, part of REWE Group, is one of the fastest developing supermarket chains in Europe. Our main purpose is to deliver fresh and high-quality products for our customers! If you are eager to dive into data and c...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
Senior Solutions Analyst Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing sol...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
Technical Support Analyst with Italian (1st line) Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthc...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
Technical Support Analyst with French (1st line) Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthca...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
PPD is now part of Thermo Fisher Scientific. As the world leader in serving science, our Mission is to enable our customers to make the world healthier, cleaner and safer. We are excited about the opportunities this combination brings to enhance our ...
-
Stand out and drive the next generation of wealth. Define the digital assets industry. Raise the bar for trust, transparency, and client success. Make your mark. Nexo is a premier digital assets wealth platform designed to empower clients to g...
- Пълно работно време Постоянна работа Дистанционно интервю
Junior FinCrime Analyst *All interviews will be conducted remotely (online or by phone). Our client is an award-winning fintech company that is changing how businesses experience financial services. Their advanced open banking platform is essential...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
UpSkill is a recruitment agency ready to go the extra mile in order to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support.
We believe that being friendly is the best policy, thats why we are eager to help you through the whole lifecycle of recruitment. Our team comes with 15 years of recruitment experience behind its back. At any given moment, we can offer multiple opportunities from different companies in need of a wide variety of talent.
If you are interested in starting a new job, we will present you with multiple opportunities, will be there to answer all your questions, help you prepare for interviews and tests, provide essential feedback and even guide and support you through the process of recruitment all the way up to the first day at your new job.
Our current client is a global Fin-Tech leader dedicated to providing innovative, affordable and smart payment solutions which empower businesses of any types and sizes to accept payments fast and securely. On their behalf, we are looking for an Customer Success Manager to join their dedicated team in Sofia or Varna and play a key role in building and maintaining the core part of their technologies.
We believe that being friendly is the best policy, thats why we are eager to help you through the whole lifecycle of recruitment. Our team comes with 15 years of recruitment experience behind its back. At any given moment, we can offer multiple opportunities from different companies in need of a wide variety of talent.
If you are interested in starting a new job, we will present you with multiple opportunities, will be there to answer all your questions, help you prepare for interviews and tests, provide essential feedback and even guide and support you through the process of recruitment all the way up to the first day at your new job.
Our current client is a global Fin-Tech leader dedicated to providing innovative, affordable and smart payment solutions which empower businesses of any types and sizes to accept payments fast and securely. On their behalf, we are looking for an Customer Success Manager to join their dedicated team in Sofia or Varna and play a key role in building and maintaining the core part of their technologies.
Responsibilities:
- Oversee a multi-language team of Customer Success Agents, ensuring a proactive approach to customer service; Prepare and refine scripts, set performance targets, and implement best practices to enhance agent effectiveness; Track and analyze KPIs and performance metrics to drive continuous improvement in team outcomes; Provide coaching, feedback, and training to empower team members and foster a high-performance culture;
- Develop and implement strategies to minimize customer churn and maximize retention;
- Identify opportunities for product upsell and cross-sell, leveraging customer data and insights; Collaborate with agents to execute upsell strategies and ensure customer satisfaction;
- Leverage data-driven insights to anticipate customer needs and design personalized service strategies;
- Partner with Marketing, Sales, Product, Data Analyst and Customer Support teams to align strategies and enhance customer offerings;
- Serve as a customer advocate to influence product development and marketing initiatives; Share customer feedback and insights to drive continuous improvement in products and services;
- Design and implement proactive customer engagement frameworks to ensure seamless service;
- Develop processes and tools to improve the overall customer journey and enhance satisfaction;
- Identify and resolve escalations, ensuring a positive resolution and relationship preservation.
- Proven 5+ years experience in Customer Success, Customer Service, or Account Management roles;
- Strong track record in churn prevention, upselling, cross-selling or similar initiatives;
- Data-driven mindset with a solid understanding of customer analytics and KPIs;
- Strong communication, scriptwriting, and presentation abilities;
- Proficiency in using CRM tools, customer success platforms, and AI-driven analytics tools;
- Ability to work cross-functionally with diverse stakeholders;
- Strong problem-solving skills and customer-first mindset;
- Opportunity to work at the intersection of customer service and cutting-edge analytics;
- Lead a high-performing, customer-centric team;
- Collaborate with a dynamic and diverse team across various departments;
- Drive meaningful impact through customer success and retention strategies;
- Excellent English knowledge (C1 level);
- Proficiency in additional languages would be an asset.
- Excellent career development opportunity in a leading company on the market;
- Attractive compensation package;
- 25 days annual paid leave (+1 day per year up to 30);
- Full Luxury package health insurance including dental care and optical glasses;
- Meal vouchers of 200 BGN per month;
- Onsite fitness, bowling, and relax areas (Varna) or free of charge Multisport card (Sofia);
- Free coffee, snacks and drinks at the office.
Средна заплата за сектора
2,330 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
650 лв / месец
максимална
17,550 лв / месец
Мениджър, връзка с клиенти
Мениджърите на връзки с клиенти посредничат между дадено дружество и неговите клиенти. Те гарантират, че клиентите са удовлетворени като им предоставят насоки и обяснения за техните сметки и услуги, които са получили от дружеството. Освен това имат и други задачи, например разработване на планове или представяне на предложения.
Необходими основни умения
- гарантиране на удовлетвореността на клиентите
- намиране на решения на проблеми
- общуване с потребители
- съветване относно връзките с обществеността
- извършване на анализ на потребностите на клиентите
- ръководене на служители
Необходими основни знания
- връзки с обществеността
- корпоративна социална отговорност
- разбиране на продукта
- принципи на общуването
- корпоративна социална отговорност
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
Честито, вашето резюме беше изпратено успешно!
При интерес от работодателя очаквайте връзка на посочените от вас контакти.