Работа Customer Service Specialist
118 нови обяви за работа
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Пълно работно време Постоянна работа Подходяща и за студенти Customer Support Agent with Spanish and English - Late Shifts Description About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company ...
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Junior Client Verification agent with English About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, C...
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Customer support representative for an innovative product with slovak and english
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Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Customer Support Agent with Spanish and English - Late Shifts
- Пълно работно време
- Постоянна работа
- Подходяща и за студенти
Пълно описание
Customer Support Agent with Spanish and English - Late Shifts
Description
About Us:
Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, Cyprus, Australia, Israel, Seychelles, Singapore, Bulgaria, Estonia, the United States and Japan. Plus500 Bulgaria is an integral part of the Plus500 global family, considered as the operations center of the group.
Our Sofia office, located in the modern Capital Fort Building, houses over 200 talented and passionate team members. We pride ourselves on providing one of the best office environments in Bulgaria, fostering a cozy, friendly, and supportive yet professional and stimulating international atmosphere.
What We’re Looking For:
We seek enthusiastic team players who are smart, curious, and self-driven, eager to contribute to a product used by thousands worldwide.
Job Responsibilities:
Provide information about our financial instruments and services.
Respond to customer requests regarding installation, registration, and software operations.
Offer support for technical, trading, and financial issues through email and chat.
Verify request details with customers.
Research and resolve queries to ensure complete customer satisfaction.
Follow up to ensure successful resolution of each case.
What We Offer:
Excellent opportunities for professional and personal development in a fast-growing company.
Comprehensive training programs.
Competitive remuneration package.
Outstanding working conditions.
A cooperative team environment.
A flexible hybrid work model: three days in the office and two days from home.
Our Recruitment Process:
CV Screening: We’ll review your resume to ensure it meets our job requirements.
Phone Conversation: If selected, you’ll have a friendly 15-minute call to discuss the role, shifts, your motivation, salary expectations, and availability.
Online Interview and Assignment: A 50-60 minute Zoom call with the Team Leader and Manager of Customer Support, including an interview and a critical thinking live test. Don’t worry, no preparation is needed for the test.
On-site Meeting: The final step is an on-site meeting in our Sofia office with the Head of Customer Support.
Join us and become a part of a vibrant team where your skills and passion can make a real impact!
How to Apply:
If you’re ready to take the next step in your career, we’d love to hear from you. Apply now and let's embark on this exciting journey together!
Requirements
Fluency in English.
Good computer literacy and typing skills.
Strong analytical and problem-solving abilities.
Ability to prioritize tasks and work with minimal supervision.
Customer service experience is a plus.
Willingness to work in night shifts
Benefits:
Facilities - Gym, Video games, fully stocked kitchen, recreation area, standing desks, ping pong table, jago football table
Social events - End of the year party, summer teambuilding, annual team days, event calendar with many social gatherings
Goodies - Tickets to games of our sponsered teams, Digital food vouchers, Multisport and Coolfit card, Additional health insurance with dental care, 50% subsidized annual public transport card, bring a friend program, birthday gift
Description
About Us:
Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, Cyprus, Australia, Israel, Seychelles, Singapore, Bulgaria, Estonia, the United States and Japan. Plus500 Bulgaria is an integral part of the Plus500 global family, considered as the operations center of the group.
Our Sofia office, located in the modern Capital Fort Building, houses over 200 talented and passionate team members. We pride ourselves on providing one of the best office environments in Bulgaria, fostering a cozy, friendly, and supportive yet professional and stimulating international atmosphere.
What We’re Looking For:
We seek enthusiastic team players who are smart, curious, and self-driven, eager to contribute to a product used by thousands worldwide.
Job Responsibilities:
Provide information about our financial instruments and services.
Respond to customer requests regarding installation, registration, and software operations.
Offer support for technical, trading, and financial issues through email and chat.
Verify request details with customers.
Research and resolve queries to ensure complete customer satisfaction.
Follow up to ensure successful resolution of each case.
What We Offer:
Excellent opportunities for professional and personal development in a fast-growing company.
Comprehensive training programs.
Competitive remuneration package.
Outstanding working conditions.
A cooperative team environment.
A flexible hybrid work model: three days in the office and two days from home.
Our Recruitment Process:
CV Screening: We’ll review your resume to ensure it meets our job requirements.
Phone Conversation: If selected, you’ll have a friendly 15-minute call to discuss the role, shifts, your motivation, salary expectations, and availability.
Online Interview and Assignment: A 50-60 minute Zoom call with the Team Leader and Manager of Customer Support, including an interview and a critical thinking live test. Don’t worry, no preparation is needed for the test.
On-site Meeting: The final step is an on-site meeting in our Sofia office with the Head of Customer Support.
Join us and become a part of a vibrant team where your skills and passion can make a real impact!
How to Apply:
If you’re ready to take the next step in your career, we’d love to hear from you. Apply now and let's embark on this exciting journey together!
Requirements
Fluency in English.
Good computer literacy and typing skills.
Strong analytical and problem-solving abilities.
Ability to prioritize tasks and work with minimal supervision.
Customer service experience is a plus.
Willingness to work in night shifts
Benefits:
Facilities - Gym, Video games, fully stocked kitchen, recreation area, standing desks, ping pong table, jago football table
Social events - End of the year party, summer teambuilding, annual team days, event calendar with many social gatherings
Goodies - Tickets to games of our sponsered teams, Digital food vouchers, Multisport and Coolfit card, Additional health insurance with dental care, 50% subsidized annual public transport card, bring a friend program, birthday gift
Средна заплата за сектора
2,140 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
300 лв / месец
максимална
32,850 лв / месец
Мнения и оценки от служители
4.4
Много добра 
4.3
3.2
4.4
4.2
5.0
3.6
4.4
4.6
4.8
4.6
4.2
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
Честито, вашето резюме беше изпратено успешно!
При интерес от работодателя очаквайте връзка на посочените от вас контакти.