Работа Marketing Officer
189 нови обяви за работа
-
Are you a driven leader passionate about operational excellence, process innovation, and delivering outstanding client experiences? DZI, a leading insurance company and proud member of the KBC Group, is looking for a Client Processes Manager to lead...
-
В ОББ следваме и изповядваме ценности като доверие, равнопоставеност и приемственост. Приемаме изключително сериозно отговорността ни ...
-
We are Orno – a fast-evolving distribution company in the FMCG and Beauty sector, proudly representing top global food and non-food brands. At Orno, we don’t just follow business models – we create and develop our own, with agility and vision....
-
We are Orno – a fast-evolving distribution company in the FMCG and Beauty sector, proudly representing top global food and non-food brands. At Orno, we don’t just follow business models – we create and develop our own, with agility and vision....
-
About Us LEV INS – ACTIVE SECURITY With 29 years of experience, LEV INS is the undisputed leader in the Bulgarian insurance market, providing reliable security solutions for both individuals and businesses. Our mission is to offer protection, ins...
-
About Us LEV INS – ACTIVE SECURITY With 29 years of experience, LEV INS is the undisputed leader in the Bulgarian insurance market, providing reliable security solutions for both individuals and businesses. Our mission is to offer protection, ins...
-
Worum geht es bei dieser Rolle? Das Content-Review-Team fungiert als Gatekeeper für eine der weltweit fortschrittlichsten Discovery-Plattformen und stellt Inhalte für über eine Milliarde Nutzer pro Monat bereit. Als Content Reviewer bist du daf...
-
At Destination Workplace, we believe that the right job is the key to a fulfilling life, and the right person is the driving force behind every successful business. We are here to provide the connection between talent and the right position. Our par...
-
The Content Review team manages the gatekeepers for the world’s most advanced discovery platform serving content to over a billion users every month. The Content Reviewer is focused on removing inappropriate and harmful content through every single...
-
„БОЛЕРО“ ООД е утвърдена и динамично развиваща се търговска верига с дългогодишно присъствие в FMCG сектора. Във връзка с развитието на м...
-
2,330 лв - 4,530 лв / месец (нето) от работодател
New Career is recruiting a Client Success Lead on behalf of our client – a fast-growing tech company building innovative solutions that help businesses scale, engage customers, and achieve measurable results. The Role: As a Client Success Lead, y...
-
Уебшоп България ООД е утвърдена компания и един от лидерите на пазара в производството и продажбата на продукти за декорация и персонал...
-
We’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and ...
-
МПМ Хотелс е дружество, предлагащо управление на хотелски комплекси под собствена търговска марка в България. За предстоящия зимен сезо...
-
The Content Review team manages the gatekeepers for the world’s most advanced discovery platform, serving content to over a billion users every month. The Content Reviewer is focused on removing inappropriate and harmful content through every sing...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
DZI, a leading insurance company and proud member of the KBC Group, is looking for a Client Processes Manager to lead pivotal process and client service initiatives. This is your chance to play a key role in shaping our client-oriented strategies and ensuring that every interaction reflects our commitment to quality and compliance.
Key responsibilities:
- Complaint Management: Oversee daily complaint registration and handling, focusing on high-risk cases. Monitor responses, prepare quarterly reports for senior management, and drive continuous process improvements. Organize annual training and keep procedures up to date.
- Client Consents: Prepare regular reports, maintain oversight of consent-related activities, and organize initiatives to achieve team and company goals.
- Client Service Coordination: Support client services, including complaint processes, information distribution, and client data administration. Maintain the outsourcing register for the department.
- Regulatory and Business Continuity Leadership: Act as DORA coordinator, ensuring compliance with regulatory directives, and serve as BCM coordinator for business continuity planning.
- Process Optimization: Lead cross-functional projects to optimize client and digital processes, ensuring seamless operations and the highest standards of service.
Key requirements:
- Proven experience in project and process management, process optimization, and leading change.
- Strategic mindset with strong reporting and analytical skills.
- Ability to coordinate cross-functional teams and drive initiatives from vision to execution.
- Strong understanding of regulatory compliance and best practices in client service.
- Excellent communication skills and a passion for training and developing others.
- Analytical thinker with a proactive approach to problem-solving.
We offer:
- Various opportunities for learning and further development of the professional skills and competences
- Preferences for the bank products and services
- Additional health insurance
- Food vouchers - 55 EUR
- Referral program
- Hybrid working model and flexible working time
- Sport card
- Participation in a solidarity fund which helps employees and their families when necessary
- 22 days annual paid leave + 1 for your birthday
Ready to make a difference? Apply now and help us drive continuous improvement and client satisfaction at DZI!
Средна заплата за сектора
2,480 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
650 лв / месец
404,150 лв / месец
Мнения и оценки от служители
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
При интерес от работодателя очаквайте връзка на посочените от вас контакти.