Работа Chat Support в София
68 нови обяви за работа
-
IBI Co., a licensed employment agency in Bulgaria (License No. 2981), is seeking an Online Store Support Specialist for Perfumes and Cosmetics for the market in Romania. Position Overview: The Online Store Support Specialist will be responsible for...
-
Bilingual communication services support expert in german and italian
Астреа Рикрутмънт Eоодгр. София
2,410 лв - 2,820 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
-
We are looking for a Client Adviser with Italian and English to join our newest project in the renewable energy sector. Working hybrid in Sofia, Bulgaria, you will be pivotal in providing support via telephone, email, and live chat for our portfolio ...
-
2,410 лв - 2,820 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
-
Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - then here is a role for you - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Technical Solutions C...
-
Are you ready for new challenges? If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a B2B Solutions Consultant with German and English you will be a part of ...
-
Are you ready for new challenges? If your answer is YES - then here is a role for you - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a B2B Solutions Consultant with Portuguese and English you will be a part of...
-
Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - then here is a role for you - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Technical Solutions C...
-
Are you ready for new challenges? If your answer is YES - we have a great job opportunity for you in! Join our Team at TELUS Digital Bulgaria! As a B2B Solutions Consultant with French and English you will be a part of a great team and all together ...
-
Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - then here is a role for you - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Technical Solutions C...
-
Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - then here is a role for you - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Technical Solutions Co...
-
Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - then here is a role for you - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Technical Solutions Co...
-
Are you ready for new challenges? If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a B2B Solutions Consultant with Spanish and English you will be a part of...
-
Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - then here is a role for you - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Technical Solutions C...
-
Are you ready for new challenges? If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a B2B Solutions Consultant with German and English you will be a part of ...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Position Overview:
The Online Store Support Specialist will be responsible for managing and maintaining the online platform, coordinating marketing campaigns, processing orders, and handling communication with customers and partners in the Romanian market.
Key Responsibilities:
1. Online Store Management:
Maintain up-to-date information on available products, prices, and promotions.
Add new products with descriptions and images in Romanian.
Ensure website functionality and an optimal user experience.
2. Order Processing:
Receive, process, and confirm customer orders.
Coordinate with logistics partners to ensure timely deliveries.
Monitor stock levels and update product availability information.
3. Customer Support:
Respond to inquiries via email and chat in Romanian (in coordination with an external customer support team in Romania).
Resolve issues related to products and deliveries.
Maintain high levels of customer satisfaction.
NB! This role does NOT involve phone calls.
4. Partner Communication:
Maintain relationships with Romanian business partners.
Negotiate supply terms and pricing.
Ensure product quality and timely delivery.
5. Reporting & Analysis:
Prepare monthly reports on sales and customer satisfaction.
Analyze market trends and suggest improvements.
Requirements:
Proficiency in Romanian or English B1 (preferred but not a must).
Experience with e-commerce platforms (Prestashop, OpenCart, Magento, Shopify, WooCommerce is an advantage).
Excellent communication skills and customer service experience.
Basic knowledge of digital marketing and SEO optimization.
Proficiency in Microsoft Office and inventory management tools.
Ability to work in a dynamic environment with strong organizational skills.
Personal Qualities:
Precision and attention to detail.
Strong communication and teamwork skills.
Ability to make independent decisions and take responsibility.
Time management and task prioritization skills.
Working Conditions & Benefits:
Full-time position.
Remote work option (if necessary).
Social benefits and insurance coverage.
Additional performance-based bonuses.
Starting net salary: 1,900 BGN + 200 BGN in vouchers (total 2,100 BGN).
If you would like to join the team, please send your CV or profile
Мнения и оценки от служители
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
При интерес от работодателя очаквайте връзка на посочените от вас контакти.