Работа Chat Support
188 нови обяви за работа
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You are wanted! Our Brand New Opportunity Awaits! If you are passionate about delivering outstanding customer support in fast-paced environment and If you're looking for a place where Your skills make a real impact, we have the perfect role for you!...
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2,790 лв / месец (нето) от работодател
You are wanted! Our Brand New Opportunity Awaits! If you are passionate about delivering outstanding customer support in a fast-paced environment, and if you're looking for a place where your skills make a real impact, we have the perfect role for y...
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Customer relation specialist with croatian or romanian or slovenian or turkish
Астреа Рикрутмънт Eоодгр. София
2,050 лв - 2,880 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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1,470 лв / месец (бруто) от работодател
*Please note that the position is based in Sofia, and we will assist you to relocate. Are you ready to take the next step in your career? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a G...
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1,470 лв / месец (бруто) от работодател
*Please note that the position is based in Sofia, and we will assist you to relocate. Are you ready to take the next step in your career? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a C...
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1,470 лв / месец (бруто) от работодател
*Please note that the position is based in Sofia, and we will assist you to relocate. Are you ready to take the next step in your career? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Cu...
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Are you ready for new challenges? If your answer is YES - we have a great job opportunity for you in! Join our Team at TELUS Digital Bulgaria! As a B2B Solutions Consultant with French and English you will be a part of a great team and all together ...
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Are you ready for new challenges? If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a B2B Solutions Consultant with German and English you will be a part of ...
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Are you ready for new challenges? If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a B2B Solutions Consultant with Italian and English you will be a part of ...
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Are you ready for new challenges? If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a B2B Solutions Consultant with Spanish and English you will be a part of ...
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Are you ready for new challenges? If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a B2B Solutions Consultant with Portuguese and English you will be a part ...
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Are you ready for new challenges? If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a B2B Solutions Consultant with Spanish and English you will be a part of...
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Are you ready for new challenges? If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a B2B Solutions Consultant with German and English you will be a part of ...
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We are growing! Concentrix works with one of the world's largest Beauty & Wellness brands. In the role of E-commerce Customer Care Advisor you will provide support for a variety of brands and be required to remain knowledgeable on all products as w...
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We are growing! Concentrix works with one of the world's largest Beauty & Wellness brands. In the role of E-commerce Customer Care Advisor you will provide support for a variety of brands and be required to remain knowledgeable on all products as w...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Our Brand New Opportunity Awaits! If you are passionate about delivering outstanding customer support in fast-paced environment and If you're looking for a place where Your skills make a real impact, we have the perfect role for you!
Role Overview Fantastic opportunities working with the world's leading lighting solutions provider! Our energy-efficient lighting products, systems, and services enable customers to enjoy a superior quality of light and make people’s lives safer and more comfortable, businesses more productive, and cities more livable.
Want your weekends free? Not a problem! Our lines are open 10:00am-9:00pm Monday to Friday to help you strike an excellent work-life balance!
Possibility for hybrid work after the 6th month!
Key Responsibilities:
- Respond to inbound customer requests, document relevant case information
- Ensure excellent customer satisfaction
- Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/chat/social/social messaging channels (as assigned)
- Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented
- Collaborate with other technicians to resolve or properly close help tickets
- Manage an individual ticket queue
- Responsible for following the direction of management and providing feedback
What do you need?
- Exceptionally customer-focused
- Fluency in French, both in verbal and written communication
- Good level of English in both verbal and written communication (for training purposes)
- At least 6 months of experience in a front-line technical customer service role preferred
- Possess excellent writing and verbal communication skills to simplify technical language for non-technical users
- Demonstrate patience when communicating and solving issues
- Treat all data and personal information with utmost confidentiality
- Keep up with the latest IT and tech-related trends
- Proactive, self-motivated, and a great team player
- Excellent soft skills, particularly in
- Demonstrating empathy in active listening skills
What can you expect from us:
- Part-time role with working shifts between 10:00 a.m. – 9:00 p.m., Monday – Friday
- Competitive salary
- Convenient office location, close to bus stations and the metro
- Comprehensive initial training and onboarding (fully paid by us)
- Continuous training and upskilling programs through Concentrix University
- Professional Development and Career Navigation programs to map out the steps in your desired development
- Health and Wellbeing initiatives
- Relocation support if needed (accommodation and travel expenses)
- Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!
Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!
External Referral Program - Bulgaria
You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.
Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.
Concentrix Bulgaria is an equal-opportunity employer
Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Социални Придобивки
- credit_cardБонусова Система
- health_and_safety iconДопълнително Здравно Осигуряване
- sports_footballКарта за Спорт
- food_bankБезплатна Храна
- timer_offГъвкаво Работно Време
- schoolБезплатни Обучения/Курсове
Средна заплата за сектора
2,540 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
359,150 лв / месец
Мнения и оценки от служители
Финален преглед
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