As a member of the large family of DSK Bank, you will join a team focused on improving and transforming the way non-performing loans are managed at scale. We are looking for: Legal Advisor – Collection Methodology and Development

What you will do:

• Participate in projects and initiatives aimed at improving, standardizing, and automating collection and litigation processes.
• Develop and maintain methodologies, standards, and procedures for both out-of-court and judicial collection of non-performing retail loans.
• Provide legal expertise and methodological support, ensuring compliance with legislation, internal policies, and industry best practices.
• Analyze debt collection processes and identify opportunities for optimization, automation, and digitalization.
• Draft business requirements and collaborate on enhancements to systems and tools used by legal and collection teams.
• Monitor legislative changes, court practice, and market trends related to non-performing loans, translating them into practical improvements and updated methodologies.
• Design and maintain training materials, guidelines, and knowledge resources for legal counsels, experts, and inspectors.
• Deliver training, coaching, and mentoring to support professional development and process consistency across the team.
• Develop and monitor control mechanisms to ensure effective process execution and compliance.
• Analyze litigation portfolios and recommend strategies to improve collection effectiveness and case management.
• Prepare legal opinions, reports, recommendations, and analyses related to collection processes and methodology.
• Participate in projects focused on process optimization, portfolio quality improvement, and system development.

What we're looking for:

• Law degree and full legal qualification.
• 3+ years of professional experience in debt collection, litigation, banking, financial services, or a related legal field.
• Advanced Excel skills, including data analysis, reporting, pivot tables, lookups, and working with large datasets.
• Strong analytical mindset with the ability to interpret operational and portfolio data, identify trends, and recommend process improvements.
• Experience developing, documenting, and maintaining methodologies, procedures, or operational frameworks.
• Ability to translate legal and business requirements into functional specifications for system enhancements and process automation initiatives.
• Experience working with digital tools, workflow management systems, case management platforms, or collection systems.
• Understanding of process optimization, automation, and digital transformation principles.
• Strong problem-solving skills and ability to independently manage complex cases and projects.
• Excellent attention to detail and ability to work with large volumes of information while maintaining accuracy.
• Confidence presenting findings, recommendations, and process improvements to stakeholders at different levels.
• Excellent English communication skills (C1 or higher), both written and spoken.
• Collaborative mindset with the ability to work effectively across legal, operational, and technology teams.
• Valid driver's license and willingness to travel when required.

Nice to have:

• Experience participating in system implementation, process automation, or digitalization projects.
• Knowledge of business process mapping and process improvement methodologies.
• Experience creating training materials, knowledge bases, and operational documentation.
• Familiarity with portfolio segmentation, performance reporting, and KPI analysis.
• Experience working with Power BI, reporting tools, or other data visualization platforms.

What we offer:

• Excellent opportunities for professional and career development in one of Bulgaria’s leading banks;
• Competitive remuneration in line with industry standards
• Food vouchers in the amount of 102, 26 EUR per month;
• 20 + 5 paid holiday leave;
• Additional Health Insurance;
• Favorable conditions for housing and mortgage lending, as well as for bank products and services;
• Preferences for bank products and services;
• Annual bonus scheme depending on the achieved results;
• Preferential conditions for Multisport / CoolFit card;
• Discounts in various companies;
• Refer a Friend Bonus.

If you are challenged by this opportunity, we would be glad to receive your application. Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.