About the Company:

We are a global BPO company established in 2012, with strategically located delivery centers across multiple regions. We pride ourselves on fostering long-term, trusted partnerships with industry-leading companies in the USA and Europe, offering outsourced solutions that enhance operational efficiency and support business growth. We are looking for driven, proactive individuals to join our dynamic team. We would love to hear from you if you're excited to work on innovative projects within a collaborative, fast-paced environment. Join us on our journey!

The Perfect Candidate:

Must be open to working in a 24/7 environment, adjusting to varying shifts based on the team's needs and project demands.

• Strong English reading and writing skills, with the ability to comprehend and accurately assess identity-related documentation in English.
• Must be comfortable working in a live environment where precision, speed, and independent decision-making are essential.
• Previous experience in identity verification, document analysis, or KYC-related roles is an advantage.
• Highly detail-oriented, with a strong ability to extract and assess information from official documents across various formats and countries.
• Confident in visually comparing document photos with real images or videos to assess authenticity and ensure compliance.
• Able to manage time effectively and work independently, maintaining high accuracy without direct supervision or active quality control monitoring.
• Adaptable to working with various document types and languages in a fast-paced setting.

Key Responsibilities:

• Review international identity documents such as ID cards, passports, residence permits, and driver's licenses.
• Extract key data points and assess the authenticity of documents, ensuring the integrity of the verification process.
• Perform facial matching by comparing document photos with live images or video clips, ensuring consistency and detecting possible fraud.
• Complete each document review within the set time, balancing efficiency with accuracy.
• Maintain a high standard of judgment and precision, working in a live environment.
• Contribute to a secure and reliable identity verification process for clients worldwide.

Why Join Us:

• Be part of a growing company with a strong global presence.
• Work in a collaborative and inclusive team environment, where your contributions truly matter.
• Flexible benefits package, including Food Vouchers and Sports Card.

Only shortlisted candidates will be contacted. This is a full-time, on-site position based in Plovdiv.