Работа Development Manager
106 нови обяви за работа
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Пълно работно време Постоянна работа Дистанционно интервю The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Essential Functions...
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Пълно работно време Постоянна работа Възможност за работа от вкъщи Project Manager Company Description Devexperts is a financial software provider for on-line brokerage firms, investment companies, and exchanges operating on Stocks, Futures, Options, and Forex markets. Our company develops and integrates highly ef...
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Commercial Policy Lead ABOUT YOUR NEW ROLE Commercial Policy manager is one of the Key roles in RGM, which makes significant business impact on BU business and operation and collaboration with Customers. CP Manager leads Commercial Policy Strategy ...
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Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, provide digital marketing...
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Company Description Devexperts is a financial software provider for on-line brokerage firms, investment companies, and exchanges operating on Stocks, Futures, Options, and Forex markets. Our company develops and integrates highly efficient systems t...
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ICFR Controls Testing Lead Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, provide digital ma...
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The Learning & Development team is looking for a Learning Excellence Program Manager to optimize and validate core curricula to enhance the proficiency and development speed of Team Leaders and Operations Managers. By implementing AI-driven learning...
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Head of Organizational Development Ucha.se is a leading EdTech company in Bulgaria and a frontrunner in delivering innovative educational products. We are rapidly expanding in international markets, operating under the name eduboom in Romania, Spain,...
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District мanager for halfprice bulgaria and southern area of romania
Ссс Обувки България Eоодгр. София
Пълно работно време Постоянна работа District Мanager for HalfPrice Bulgaria and Southern Area of Romania HalfPrice Great Brands & Great People! HalfPrice is a modern store concept in the off-price segment (owned by the CCC GROUP). With a wide range of popular, global brands across n...
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Zlatna ribka is a symbol of prestige and luxury in the Beauty Sector. We are importing over 45 Haircare and Skincare brands. Trademarks like Philip Kingsley, Macadamia, LAKME, L'Alga, Olioseta, BIOSILK, Crescina и Fillerina, MKS ECO, NEUMA, ECRU NEW...
- Пълно работно време Постоянна работа
Zlatna ribka is a symbol of prestige and luxury in the Beauty Sector. We are importing over 45 Haircare and Skincare brands. Trademarks like Philip Kingsley, Macadamia, LAKME, L'Alga, Olioseta, BIOSILK, Crescina и Fillerina, MKS ECO, NEUMA, ECRU NEW...
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Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, provide digital marketing...
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Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, provide digital marketing...
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Senior Software QA Engineer - Platform Team Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, p...
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Relationship manager International clients, Sofia DSK Bank is part of OTP Group – one of the leading banking groups in Central and Eastern Europe. Our amazing company is following an ambitious journey, which requires bright and motivated people t...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Team Lead with Czech Language (Relocation Support)
- Пълно работно време
- Постоянна работа
- Дистанционно интервю
Пълно описание
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.
Career Level Description Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.
Essential Functions/Core Responsibilities:
- Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements
- Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly
- Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations
- Communicate expectations to employees and provide timely updates
- Provide subject matter expertise in handling escalated customer calls as needed
- Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities
- Stay current on internal work processes, policies and procedures. Attend required manager development training
- Promote the Concentrix values through both behavior and attitude, including being an advocate for team members
Candidate Profile
- Team Leader/Management experience
- Highly motivated individual with skills to develop and coach team members to achieve performance expectations
- Work well under pressure and follow through on items to completion
- Strong communication skills, both written and verbal
- Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable
- Ability to mentor, coach and provide direction to a team of employees
- Willingness to work a flexible schedule on site in our office in Sofia
- Fluency in both Czech and English
What we offer:
- Competitive salary
- Relocation support from EU to Bulgaria
- Initial and ongoing trainings to support your development
- Opportunities for personal and professional growth
- Rewards and recognition programs
- Employee Referral Program
- Health Insurance
- Multisport Card
- Monthly Transportation Allowance
- Corporate Discounts
- Excellent office location in one of the top Business Buildings in Sofia
Career Level Description Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.
Социални Придобивки
- credit_cardБонусова Система
- health_and_safety iconДопълнително Здравно Осигуряване
- sports_footballКарта за Спорт
- food_bankБезплатна Храна
- timer_offГъвкаво Работно Време
- schoolБезплатни Обучения/Курсове
Мнения и оценки от служители
3.6
Добра 
3.3
3.3
3.2
3.6
3.2
3.5
2.0
2.1
1.4
1.8
1.5
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
Честито, вашето резюме беше изпратено успешно!
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