Description:

Clune Tech is a world-leading provider of international taxation, finance, and fulfilment services to clients in over 100 countries ranging from blue-chip financial service companies to individual investors & cross-border workers.

Sprintax, part of Clune Tech, is a web-based tax return preparation software that provides a number of tax related services to non-residents in the United States. We help thousands of international visitors such as students, scholars, teachers, trainees, researchers, work and travel participants and other foreign individuals that are temporary in the United States each year with the preparation of their tax returns.

About the role:

Sprintax is seeking a talented UX Designer to join our growing UX team and help deliver intuitive, user-centered experiences for our Calculus family of products – an ambitious growth opportunity in the fintech space. You’ll work closely with product leadership and our Senior Product Designer to design end-to-end experiences for complex tax workflows.

This role involves designing for multiple user types across detailed financial processes. You’ll collaborate directly with product managers, engineering teams, tax experts, support, and customers to create intuitive solutions for inherently complex regulatory requirements.

Working shift: Monday - Friday, 10/11 AM - 18:30/19:30 PM

Responsibilities:

Product Design & Delivery

• Collaborate on the UX design of Calculus product features and improvements.
• Develop wireframes, prototypes, and high-fidelity designs from concept to implementation.
• Design clear, user-friendly multi-step workflows for tax compliance processes and document generation.
• Create usable interfaces for data-heavy forms, file uploads, and financial calculations.

User Research & Validation

• Work with sales and business development in the sales process to prototype solutions
• Work with support, operations, and tax experts to gather and interpret user feedback.
• Analyse user behaviour to inform iterative design improvements.
• Validate design decisions through usability testing, data insights, and direct user feedback.
• Conduct interviews and testing with intermediaries, corporate admins, and individual claimants.

Collaboration & Implementation

• Partner with engineering to ensure smooth design implementation and handoff.
• Translate business and compliance requirements into user-friendly solutions.
• Collaborate with tax SMEs to ensure regulatory accuracy in user flows.
• Contribute to and help evolve the product design system.

Impact on Business Outcomes

• Focus on improving user journey efficiency, increasing application completion rates, and reducing errors in document submission.
• Contribute to measurable improvements in lead times and product adoption.

Requirements:

• Must be resident in Bulgaria with rights to live & work.
• 2+ years’ experience in UX, product management, or related digital product role – ideally with exposure to workflow-heavy systems or data-driven interfaces.
• Strong problem-solving mindset and ability to think through complex user journeys.
• Understanding of Figma or similar design tools.
• Familiarity with front-end development constraints and design system principles.
• Strong communication skills, able to explain design decisions clearly to varied stakeholders.
• Experience working closely with engineering during product delivery.

Preferred:

• Knowledge of Sprintax products or non-resident tax compliance a significant advantage.
• Experience with financial services, compliance-heavy, or regulatory products.
• Understanding of form design best practices and accessibility principles.
• Background in usability testing and user research methods.
• Awareness of AI prototyping tools and how they can be applied in UX.
• Basic knowledge of HTML/CSS and design-to-development handoff processes.

Why Joins Us:

• Play a key role in shaping the UX of Sprintax’s fast growing product portfolio
• Work in a collaborative, cross-functional environment with exposure to product strategy.
• Help solve challenging design problems in a domain where usability directly impacts customer outcomes.

Benefits:

What’s in it for you?

• Flexible Working Policy with a combination of remote and office working*
• Multisport Cards
• 22 Annual Leave Days for all employees plus additional days with length of service
• Lifework days: ½ day each quarter to get your life work done
• Flex hours where you can work your 40 hours across 4.5 days
• Additional Health Insurance including dental and vision care
• Team Buildings & Parties
• Life Insurance
• Refer a Friend Bonus
• Discounts across various stores, theatres, restaurants
• Employee CSR Programme, CluneTech Cares, with one paid Volunteer Day per year
• CluneTech Life – corporate wellness program
• Monthly Food Vouchers
• Company Paid Trainings & Learning Accounts
• #OneTeam Awards and Annual Employee of the Year Awards
• Milestone Recognition Program
• Free Sports: Football, Tennis, Volleyball
• Employee Assistance Program
• Meeting Free Days – a specific no meeting day where we encourage no meetings so you (and your team) can focus on getting things done!

Are you ready to join our new team and help people from all over the world?

If our job offer is what you are looking for, please apply today — we want to hear from you! If you have a friend or two who may be a good fit for the position, please refer them.

Thank you for taking the time to review and apply for our job. We will review all applications and invite for an interview all candidates we find to be a fit for the position.

When applying for the position, you voluntarily submit your personal data and we will process it for the following purposes: selection of candidates for this position; selection of candidates for future positions occurring within the next 6 months, unless you explicitly state your disagreement; connecting with candidates in connection with the objectives of labor market selection and research; signing an employment or other type of contract. Personal data provided for these purposes will be retained for up to 6 months. You have the right to request the deletion, correction or blocking of personal data if the processing does not meet the requirements of the current legislation or exceeds the stated objectives.