Работа Seaman в Пловдив
4 нови обяви за работа
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Spirit of the Role: · Support new hires onboarding with process training and onboarding. · Responsible for different training needs within the program. · Identifying areas for standardization and integration between other trainers from other re...
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Akkodis is a global digital engineering company and Smart Industry leader. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainable tomorrow. Wit...
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Claims adjuster with German/ Dutch/ French/ Spanish language Spirit of the role: The Claims Expert is responsible for managing the whole lifecycle of an insurance claim – from the moment an accident happens until final resolution. The role incorp...
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About our company: We are a BPO company founded in 2012, with three strategically located delivery centers worldwide. Over the years, we've built strong, long-term partnerships with leading tech companies across the USA and Europe, delivering reliab...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
· Support new hires onboarding with process training and onboarding.
· Responsible for different training needs within the program.
· Identifying areas for standardization and integration between other trainers from other regions.
· Complete a comprehensive skills analysis of all team members and identify areas for development and utilization of skillset.
· Ensure that training is represented from early on in all program initiatives and that the team and the business have a clear timeline for creation of content and training delivery.
· Ensure that training material and simulations are maintained in line with process changes.
· Work with Operations and Delivery Quality team to identify training gaps and create a plan to rectify them.
· Organize or attend review meetings with management, client, or other groups.
· Prepare and analyze internal/external training reports for management and/or leadership staff review during the entire training duration.
· Conduct upskill & cross-skill batches.
· Ensure maximum throughput from training to floor by identifying gaps & highlighting to the Management team to bridge them.
· Conduct feedback and coaching sessions to improve scores for training throughput or conversion.
Requirements:
· Fluency in German and English
· Experience in training delivery.
· Excellent Presentation Skills.
· Ability to work effectively and flexibly with Operations resources from different global locations.
· Detail-oriented.
· Excellent communication and presentation skills.
· Excellent organizational and time management skills.
· Experienced in coaching and mentoring a team of professionals.
· Minimum 3+ years of experience in customer service and/or complex Backoffice Training programs.
Социални Придобивки
- card_giftcardВаучери за Храна
- health_and_safety iconДопълнително Здравно Осигуряване
- date_rangeДопълнителен Годишен Отпуск
- schoolБезплатни Обучения/Курсове
- food_bankБезплатна Храна
- sports_footballКарта за Спорт
- local_atmКарта за гориво
- credit_cardБонусова Система
Мнения и оценки от служители
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
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