Exceptional Hospitality Starts with You

As a Sales Manager, you will be responsible for driving sales, building strong customer relationships, and creating opportunities that support the hotel's success. More importantly, you will help bring Hilton's hospitality to life by creating memorable experiences for every guest.

In this role, you will position Hilton Sofia as a market leader by developing new business, strengthening existing partnerships, and driving demand across key market segments. Through your passion, relationships, and commercial focus, you will help set the hotel apart and deliver outstanding results.

What will I be doing? You will be responsible for performing the following tasks to the highest standards:

• Develop and grow a portfolio of new and existing customers.
• Identify business opportunities through market and customer analysis.
• Plan and execute customer appointments and sales trips, both locally and internationally.
• Drive sales through prospecting, lead generation, and other commercial activities.
• Organize customer events and familiarization (FAM) trips to showcase the hotel and strengthen relationships.
• Support Group & Event Sales Team with conversions, site inspections, and follow-up activities
• Represent the hotel at internal & external industry events and trade shows.
• Work closely with hotel, regional, and global sales teams to maximize business opportunities.
• Maintain accurate reporting of sales activities, appointments, and business leads.
• Respond to customer enquiries promptly and professionally.

What are we looking for?

• Proven experience in Sales or Conference & Event (C&E) Sales within hospitality, tourism, or a service-focused industry.
• Strong relationship-building and communication skills, with a professional and customer-focused approach.
• Well-organized, reliable, and able to work effectively both independently and as part of a team.
• Passionate about sales, with the ability to engage customers and present solutions confidently.
• Positive mindset and excellent interpersonal skills.
• Committed to delivering exceptional customer service.
• Flexible and adaptable in a fast-paced environment.
• Able to work under pressure, prioritize effectively, and take initiative.
• Proven track record of driving sales and successfully converting business opportunities.
• Excellent written and verbal communication skills in English; additional language skills are a plus

What We Offer

• A comprehensive onboarding program and structured induction
• An exciting and dynamic working environment
• The opportunity to work within a highly motivated and creative team
• Personal development opportunities and open communication across all levels within a flat organizational structure
• Worldwide hotels stay at Hilton properties at exceptional Team Member and Family & Friends rates
• National and international career opportunities within Hilton, one of the world's largest global hospitality companies
• Numerous internal and external training opportunities, including access to Hilton University and its extensive range of complimentary learning resources

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Ready to take the next step in your sales career with Hilton? We look forward to hearing from you!