Работа Spa Manager в София
2 нови обяви за работа
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SERVICE DELIVERY MANAGER with German (SAP Projects) Eviden Bulgaria is looking for a motivated professional to learn, grow and advance in a culture that thrives on shared success, diverse ways of thinking and enables opportunities that can drive you...
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PURCHASING AND LOGISTICS MANAGER Power up your career and become part of NOLA 7 LTD ! Our company Nola 7 Ltd is a professional company established in the market as a leader in the design and the construction of facilities for the water - entertainme...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Eviden Bulgaria is looking for a motivated professional to learn, grow and advance in a culture that thrives on shared success, diverse ways of thinking and enables opportunities that can drive your career in new and exciting ways.
The Role Profile:
Ensure that all service levels are met.
Meet all service levels and contractual commitments.
Provide support to customers in accordance with the Problem Management process
Provide all service level reporting
Manage the company’s relationships with customers
Manage selection of (e.g., offshore)
Assure operational compliance with the agreement and ensure that Eviden fulfills its obligations under the agreement, including all obligations relating to deliverables.
Establish and execute service management processes and associated reporting.
Ensure prompt identification and resolution of service delivery issues.
Establish Eviden Bulgaria metrics program based on the centrally defined model (e.g. KPIs, SLAs).
Construct the performance reports and manage the monthly reporting in accordance with the agreement
Provide Eviden Bulgaria quality assurance function.
Job Requirements:
Planning and Organization
Determining a course of action by breaking it down into smaller steps and by planning and resourcing each of these, making allowance for potential problems.
Commercial Orientation
Keeping commercial aspects continually in mind when taking actions or making decisions.
Customer Focus
Understanding the needs of the internal or external customer and keeping them in mind when taking actions or making decisions.
Interacting with People
Establishing relationships and maintaining contacts with people from a wide variety of backgrounds.
Leadership
Identifying goals and objectives and motivating and leading others towards their achievement.
Analytical Thinking
Acquiring an understanding of a problem or situation by breaking it down systematically into its components and identifying the relationships between these parts.
Follow-up and Monitoring
Checking progress against targets, reporting as necessary, and taking action to resolve exceptions.
Familiar with Budgets
Principles, methods, techniques, and tools for the preparation and monitoring of budgets to minimize costs and ensure cost-effectiveness.
Technical Knowledge and Skills:
SAP Project Management experience is a must.
The control and management of configuration items including hardware, software, documentation, services, suppliers, and network facilities by the use and application of strict change management and recording.
ITIL Certification
Other Knowledge and Skills:
The activities, structure, and position in the organization of the functions or departments for which services are provided.
Examples: sales, engineering, marketing, production.
Familiar with Customer Value Chain Concepts
The complete sequence of activities within a process, from receipt of an order or request to delivery of a product or service.
Familiar with Quality Management
The system or method for the management of quality within the employing organization.
Familiar with Report Writing Techniques
Methods and techniques for writing effective reports.
Familiar with Service Level Agreements
The purpose and composition of a service level agreement (SLA); the relationship between an SLA and a contract for the supply of services.
Fluency in English and German
Your Application:
If you wish to apply for this position please send your CV and Motivation Letter. All applications will be treated in full confidentiality.
Eviden does not discriminate based on race, religion, color, sex, age, disability, and sexual orientation.
All recruitment decisions are based solely on qualifications, skills, knowledge and experience, and relevant business requirements.
We are committed to making reasonable adjustments to the application process for people with disabilities.
What We Offer:
- On Target Bonus
- Home office
- Flexible working hours
- Medical care incl. dental care, glasses, etc
- Life & Disability Insurance
- Food vouchers
- Marriage gift
- Childbirth gift
- Additional paid leave
- Discount for sports cards
- Learning Hub
- Referral bonus
Социални Придобивки
- credit_cardБонусова Система
- homeРабота от Вкъщи
- date_rangeДопълнителен Годишен Отпуск
- timer_offГъвкаво Работно Време
- shopping_cartОтстъпки/Намаления в Търговски Обекти
- health_and_safety iconДопълнително Здравно Осигуряване
- groupsПартита/Тиймбилдинг
- food_bankБезплатна Храна
Мнения и оценки от служители
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
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