Discover the beauty of unspoiled nature, magnificent landscapes and endless relaxation at the foot of the majestic Pirin Mountain – a UNESCO World Heritage environment.

Kempinski Hotel Grand Arena Bansko is the most awarded five star hotel in Bulgaria. For many consecutive years, it has been the proud winner of Bulgaria’s Best Ski Hotel from the World Ski Awards, Bulgaria’s Best Lifestyle Hotel from the World Travel Awards, Bulgaria’s Best Hotel Spa from the World Spa Awards and Bulgaria’s Best Hotel Restaurant from the World Culinary Awards for Come Prima Restaurant.

The hotel is open year-round and comprises 157 Alpine-style rooms and suites, superb conference facilities, lavish dining services, three restaurants, five bars and Kempinski The Spa.

For our Dream Team at Kempinski Hotel Grand Arena Bansko, we are currently looking for a talented Groups & Events Coordinator who dares to craft a beautiful experience for our guests.

Key responsibilities:

• Ensure the Group and Events Sales team achieve their Revenue Objectives.
• Ensure own Personal Objectives are achieved.
• Handle all types of events under the supervision of the Manager of Groups & Events and DOSM.
• Assume complete responsibility for learning from initial orientation and training programs conducted when joining the sales team.
• Constantly gather and understand the expanding knowledge of foods, beverages, technical equipment and inter-departmental procedures and apply it to the sales and planning process with the client.
• Maintain an up-to-date planning information portfolio for easy reference in the sales and planning process.
• Effectively represent the hotel in all telephone, written and personal contact with potential, past and current clients with warm and friendly guest contact, an ever-present willingness to assist and, especially, an obvious desire to welcome client business to the hotel.
• Follow all directions and guidelines shared by the Groups & Events Manager and DOSM precisely, asking questions to better understand any directions and guidelines which may be unclear.
• Keep all colleagues abreast of all information from the client which may be vital for a timely response.
• Prepare all typed materials (proposals, contracts, banquet event orders, change forms and all other inter-departmental forms) accurately and thoroughly, realizing the importance of such in order to ensure anticipated results.
• Assume responsibility for groups as assigned by the Manager of Groups & Events, following all department sales and planning procedures precisely and at all times.

Desired Skills & Qualifications:

• Experience in a 5-star hotel, preferably in Sales or Banqueting – a plus
• Negotiation and selling skills
• Knowledge of food and menu preparation, service and presentation as well as pricing and cost strategies
• Micros Fidelio Opera and Sales & Catering
• Excellent command of English and Bulgarian

We offer:

Company training, an exceptional opportunity for professional and career development and a competitive remuneration package as well as an excellent team atmosphere. Benefit from more than 250 Kempinski online university courses free of charge as well as Cornell University Management studies with unbeatable corporate discounts.

If you are a positive person who loves challenges and likes to work in a young, dynamic team as well as gain a lot of knowledge and experience in an exceptionally pleasant working environment, you are welcome to become part of the huge Kempinski family! Start now your international hospitality career in one of the leading Luxury Hotel companies.

Please send your CV in English. Only shortlisted applicants will be contacted. All applications will be treated with the strictest confidentiality.

About Kempinski

Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.

Embrace an experience as individual as you are!