Top Rent A Car is currently the leading Bulgarian car rental company. We are operating with the largest car fleet on the local market. In 2024 our fleet consists of over 2500 vehicles meeting the highest European standards for emissions and safety. We provide nationwide car rental service through 17 offices on the main airports, major cities and resorts in Bulgaria and Romania.

Our TOP TEAM consists of more than 200 young, dynamic, ambitious, and fully energized professionals, focused on providing the highest quality service on the market. Top Rent A Car is a company with 20 years of history. It is a loyal and predictable employer where you can build a career and further expand your capabilities.

Are you looking for a career in a vibrant, young and energetic team? Would you like to work for a company that is passionate about investing in their employees by providing sales training? Do you want to work with a high-energy team and lots of young people? Are you ambitious, hardworking and a self-starter?

If you answered 'yes' to all of the above, Top Rent A Car wants YOU! Join our young and fast- growing team as CALL CENTER AGENT WITH ENGLISH

We’re always looking for ambitious team members and have a positive attitude, because that’s what drives us forward as a company.

Key Responsibilities:

• Doing the right thing for our customers;
• Using and developing your hard and soft skills;
• Control of the conversation until the successful completion of each case and deal;
• Customer support and assistance in any queries;

Our expectations:

• The ability to listen and negotiate with clients;
• The ability to cope with conflict situations;
• Empathy, ability to show understanding and desire to help clients;
• Assertiveness, the ability to provide reasoned our company’s stand;
• Great language culture;

Requirements to the applicants:

• Holding a great level of English— written and spoken;
• Excellent computer knowledge and skills, work with MS office — Word, Excel, Internet;
• The ability to work separately and in a team;
• Implementation of the tasks in the set deadlines;
• Basic technical knowledge of automobiles;
• Previous work with foreign clients, experience in Call Center sphere is an advantage

Joining our team, you will get:

• Friendly and stimulating work environment
• A competitive salary and an extensive range of benefits
• Premium health insurance
• Multisport card
• Discounts in various gas stations, insurance products and others
• 21 days paid off time
• Awesome team buildings
• Company-sponsored training and certifications
• Refer-a-friend program
• Work-life balance

If you want to feel valued and to become part of a TOP TEAM, don't waste time, grab this opportunity and send us your CV!

All job applications will be treated and processed with strict confidentiality in full compliance with the GDPR provisions