We’re on a bit of a mission at OnProcess, part of Accenture. We are helping the world’s service supply chains get a whole lot better. Why? Because we believe that great customer service is a necessity, digital innovation is a game-changer and a new approach towards the ‘circular’ supply chain will drive dramatic sustainability benefits to the world – and we are making all this happen.

At OnProcess, part of Accenture. We believe circular business models are the future. Therefore, we help our clients reduce the environmental footprint of recovering, repairing, and reusing products by streamlining circular service supply chains.

In order to sustain our growth, we are looking to hire Technical Writer

Job Summary:

The Technical Writer creates documentation, user manuals, and other technical content that converts complex technical information to a non-technical language. The Technical Writer works with architects and developers to create software documentation that reflects the software or system for the end-users. This includes both user-facing documentation, such as technical manuals and tutorials, and internal developer documentation including code diagrams and API references. The Technical Writer has a strong understanding of the company’s platforms and technologies and ensures that documentation is both high-quality and suitable for the end-user.

Responsibilities:

• Prepare instruction manuals
• Disseminate technical information in easy-to-understand language for a non-technical audience
• Prepare and maintain technical wikis
• Have technical accuracy in writing user documentation
• Create software documentation after a thorough collaboration with subject matter experts and technical staff
• Help other writers in creating documentation
• Ability to take existing and potential content and improve it
• Convert complex documentation to easy language for multiple audiences
• Create product manuals with screenshots and tutorials
• Write documentation for internal teams such as developers and programmers
• Communicate complex ideas in a concise manner

Requirements:

• 3+ years of proven experience in writing technical documentation.
• Understand and explain complex technical concepts.
• Strong research and analytical skills.
• Ability to undertake multiple projects and deliver on tight deadlines.
• Excellent technical writing skills.
• Excellent verbal communication skills.
• Solid grip on documentation publishing software such as Zendesk Guide, Camtasia, SnagIt, and other software.
• Good working knowledge of MS Office.
• Detail-oriented.

What we offer?

• Competitive remuneration package;
• Excellent social benefits program – health insurance, Multisport, discounts program;
• Corporate culture focused on customer excellence, open communication, respect, integrity and personal growth;
• Great office location and modern business environment;
• Hybrid model of work.

Only shortlisted candidates will be considered. By applying for our vacancies, it is considered that you give your explicit consent your personal data to be processed, used and kept for the purposes of the recruitment at OnProcess Technology. All job applications will be treated with strict confidentiality. The submission of personal data is voluntary. OnProcess Technology, in its role of data controller, guarantees that appropriate safeguards will be implemented in the processing of your data during the recruitment process and safe-keeping will be in compliance with the provisions of applicable legislation.