USER/IDENTITY & ACCESS MANAGEMENT SPECIALIST (m/f/d)
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USER/IDENTITY & ACCESS MANAGEMENT SPECIALIST (m/f/d)
Make an amazing climb in your career in an international team of experts. Our company provides technological services for the whole Schwarz group of more than 30 countries in Europe and the US. Our vision is to be the leading ecosystem for a better life. We built the European sovereign cloud STACKIT. With XM Cyber we set new standards in differing cyber crimes. We run AI better than anyone. With us you will find a variety of opportunities to grow and do your best at your calling – IT. We exist to improve life with our products and services - for today's generation and future generations. We act future proof!
The impact you will create:
Advanced Incident Management: Act as a 3rd Level Subject Matter Expert within one of Europe's largest IAM infrastructures. You will manage complex incidents and service requests, ensuring classification and resolution within strictly defined SLAs.
Stakeholder & Community Engagement: Actively participate regular Community Management meetings and take lead responsibility when needed. You will be responsible for official communications and the continuous refinement of Policy and Knowledge Management repositories.
Problem Management & Root Cause Analysis: Identify recurring patterns and underlying problems. You will collaborate closely with IAM DevSecOps teams and Architects to implement sustainable, long-term technical solutions.
Identity Lifecycle Operations: Manage high-level requests and incidents related to Permissions, Master Data, and Access Management. For highly specialized or deep-tier technical errors, you will coordinate escalations to specialized product support units.
Experience and skills you will need:
Identity & Access Management (IAM): Experience in IAM processes, specifically in User and Role Management, is a strong advantage.
Directory & Cloud Services: Hands-on technical skills with Active Directory, Microsoft Entra (Azure AD), and LDAP browsers.
Automation & Data (Advantage): Proficiency in PowerShell scripting and SQL queries.
IT Operating Models (Advantage): A solid understanding of IT operating models and service delivery is preferred.
Analytical & Problem-Solving Skills: Strong critical thinking is essential for this role.
Collaboration: Proven ability to work effectively within a globally distributed team and a large-scale corporate environment.
Communication: Fluency in English (both written and verbal) is required. German language is a strong advantage.
Our offer:
An attractive remuneration package depending on your seniority
Variety of opportunities with one of the strongest and largest retail companies in the world
A huge array of tools & technologies available on the spot and ready for a steady personal development
Food vouchers, MultiSport card, additional health insurance, travel expenses and a modern office close to Paradise Mall
A good work-life balance with flexible working time & options for mobile work
A pleasant and diverse environment with regular events, team buildings and stimulating activities
If you are interested in our offer, please send us your up to date resume in English. We want to know you!
Your application will be reviewed in strict confidentiality. Only the approved candidates will be invited to an interview. Providing your personal data you explicitly agree that it will be processed for the purpose of recruiting and for the purpose of possible signing of a labour contract and will be stored and operated by “Schwarz IT” EOOD and “Lidl Bulgaria EOOD and Co” KD in their capacity of personal data controller and personal data processor in accordance with the Bulgarian Data Protection Legislation and the General Data Protection Regulation 2016/679 (GDPR). Please have in mind that with this you give permission for your resume to be shared with other parties of the Schwarz Group.
Some are still thinking. You act.
Make an amazing climb in your career in an international team of experts. Our company provides technological services for the whole Schwarz group of more than 30 countries in Europe and the US. Our vision is to be the leading ecosystem for a better life. We built the European sovereign cloud STACKIT. With XM Cyber we set new standards in differing cyber crimes. We run AI better than anyone. With us you will find a variety of opportunities to grow and do your best at your calling – IT. We exist to improve life with our products and services - for today's generation and future generations. We act future proof!
The impact you will create:
Advanced Incident Management: Act as a 3rd Level Subject Matter Expert within one of Europe's largest IAM infrastructures. You will manage complex incidents and service requests, ensuring classification and resolution within strictly defined SLAs.
Stakeholder & Community Engagement: Actively participate regular Community Management meetings and take lead responsibility when needed. You will be responsible for official communications and the continuous refinement of Policy and Knowledge Management repositories.
Problem Management & Root Cause Analysis: Identify recurring patterns and underlying problems. You will collaborate closely with IAM DevSecOps teams and Architects to implement sustainable, long-term technical solutions.
Identity Lifecycle Operations: Manage high-level requests and incidents related to Permissions, Master Data, and Access Management. For highly specialized or deep-tier technical errors, you will coordinate escalations to specialized product support units.
Experience and skills you will need:
Identity & Access Management (IAM): Experience in IAM processes, specifically in User and Role Management, is a strong advantage.
Directory & Cloud Services: Hands-on technical skills with Active Directory, Microsoft Entra (Azure AD), and LDAP browsers.
Automation & Data (Advantage): Proficiency in PowerShell scripting and SQL queries.
IT Operating Models (Advantage): A solid understanding of IT operating models and service delivery is preferred.
Analytical & Problem-Solving Skills: Strong critical thinking is essential for this role.
Collaboration: Proven ability to work effectively within a globally distributed team and a large-scale corporate environment.
Communication: Fluency in English (both written and verbal) is required. German language is a strong advantage.
Our offer:
An attractive remuneration package depending on your seniority
Variety of opportunities with one of the strongest and largest retail companies in the world
A huge array of tools & technologies available on the spot and ready for a steady personal development
Food vouchers, MultiSport card, additional health insurance, travel expenses and a modern office close to Paradise Mall
A good work-life balance with flexible working time & options for mobile work
A pleasant and diverse environment with regular events, team buildings and stimulating activities
If you are interested in our offer, please send us your up to date resume in English. We want to know you!
Your application will be reviewed in strict confidentiality. Only the approved candidates will be invited to an interview. Providing your personal data you explicitly agree that it will be processed for the purpose of recruiting and for the purpose of possible signing of a labour contract and will be stored and operated by “Schwarz IT” EOOD and “Lidl Bulgaria EOOD and Co” KD in their capacity of personal data controller and personal data processor in accordance with the Bulgarian Data Protection Legislation and the General Data Protection Regulation 2016/679 (GDPR). Please have in mind that with this you give permission for your resume to be shared with other parties of the Schwarz Group.
Some are still thinking. You act.