About Akkodis:

Akkodis is a global digital engineering company and Smart Industry leader. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainable tomorrow.

With more than 19 years of experience in Bulgaria, we are the most mature Delivery Center of Akkodis. Our over 900 experts deliver technology solutions in IT, Software, Cloud, and Digital fields. Position Highlights:

The Solution Specialist – Scheduling Administrator is Solution Owner and act as a third-level support.

The Solution Specialist – Scheduling Administrator is end-to-end accountable to provide seamless computing services across all regions supporting LDC operations and the digital transformation in a cost-effective way.

The Solution Specialist – Scheduling Administrator is responsible for the end-to-end administration of scheduling tool (SMA OpCon), ensuring efficient and effective scheduling processes across all regions supporting LDC operations and digital transformation in a cost-effective way.

The role involves also planning, building, and running scheduling solutions, providing technical leadership, and supporting the operations team with third-level support and problem-solving.

Main responsibilities:

• Ensure end-to-end technical accountability for planning, building, running, and delivering scheduling technology projects, focusing on value, cost, quality, and schedule.
• Oversee the full lifecycle of solutions, including strategy, design, operations, maintenance, and decommissioning.
• Maintain compliance and enhance organizational standards and practices. Define, measure, and report on critical success factors and key performance indicators.
• Plan and manage projects and services effectively, ensuring alignment with enterprise strategies.
• Deliver analysis, design, and building of scheduling technologies as per Engineering Release Plan.
• Provide cost-efficient technical solutions that meet business needs, adhere to security standards, and manage capacity and demand following enterprise processes.
• Ensure positive partner/customer experience through satisfaction surveys.
• Lead organizational change and continuous improvement programs.

Main requirements:

• Deep experience in scheduling tools administration (ideally SMA OpCon).
• Powershell scripting.
• Azure DevOps administration.
• Creating and managing scheduling application processes.
• Proven experience in scheduling tools and support for big environments.
• Proven experience delivering technology projects and services, with excellent customer quality, cost, and outcome measures.
• Ability to work with a range of technical staff, architects, operational, and business partners to develop joint solutions.
• Written and spoken English on B2+ level.

Nice to have:

• Python scripting.
• Crush FTP or similar tool experience.
• GITLAB administration.
• Understanding of ITIL frameworks, Agile, and lean principles.

What we offer:

• Competitive remuneration package
• Referral bonus program
• 24 days annual paid leave
• Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses, and more)
• Free Psychological Counselling via Green Line and on the spot
• Newborn or newly adopted child bonus
• Food vouchers - 150 BGN/month
• Upskilling & reskilling training programs and e-learning hub
• Recognition awards
• Sports cards (partially covered by the employer) and company sports initiatives
• Special company discounts
• Various social and charity initiatives

United by our passion for talent and technology, we look at the world differently. The future won’t wait, it’s time to make incredible happen. Are you ready?