About the Company:

We are a BPO company founded in 2012, with three strategically located delivery centers worldwide. Over the years, we've built strong, long-term partnerships with leading tech companies across the USA and Europe, delivering reliable outsourcing solutions that support their growth and operational efficiency. We are seeking individuals who are proactive and committed to providing quality work. If you are excited about being part of innovative projects in a fast-paced, collaborative environment, we would love to connect with you. Join us!

The Perfect Candidate:

• Fluent English, both written and spoken
• Working knowledge in French language
• Previous experience in a leadership role, especially in a data-entry or administrative team, is an advantage
• Strong leadership and communication skills, with the ability to motivate and guide a team
• Highly methodical with exceptional attention to detail, ensuring high-quality output
• Proven ability to problem-solve and make decisions under pressure
• Ability to handle multiple tasks and prioritize effectively
• Proficient in Microsoft Office Suite (Word, Excel, etc.)
• Comfortable with office equipment, computer hardware, and peripherals
• Basic knowledge of databases and their maintenance
• A proactive approach to process improvement and team development

As the Team Lead, you will be responsible for:

• Overseeing and managing a team of Data Entry Specialists, ensuring smooth daily operations and adherence to deadlines
• Leading by example, ensuring accuracy and quality of data entry work
• Conducting team meetings, setting daily/weekly goals, and providing support to team members as needed
• Coordinating with other teams and departments to ensure the timely completion of tasks and smooth workflow
• Monitoring the performance of team members, providing feedback, and conducting performance reviews
• Identifying process improvements and implementing strategies to optimize data entry workflows
• Ensuring compliance with data integrity, security policies, and organizational standards
• Managing team resources effectively and maintaining a positive work environment
• Providing training and development opportunities to team members to improve performance and career growth

Why Join Us:

Lead a dynamic and growing team within a forward-thinking, innovative company Opportunities for career progression and leadership development Flexible benefits program: Food vouchers, Sports card, and more! A supportive and collaborative work environment

Only shortlisted candidates will be contacted.