Akkodis is a global digital engineering consulting company that enables companies to advance in their digital transformation. Our 40,000 tech experts across 30+ countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainable tomorrow. We have over 20 years of experience in Bulgaria delivering cutting-edge solutions in the IT, Software, Cloud, and Digital fields. Now, we are looking for a Server Administration Problem Coordinator with French to join our team!

About the job

The Server Administration Recevability Coordinator is responsible for managing and coordinating the acceptance (recevability) process on behalf of the Service and Operations Center (CDS EXP). This includes verifying the compliance, completeness, and operational readiness of new applications and services before their transition into production. Working in close collaboration with client stakeholders, project managers, and technical teams, the Server Administration Recevability Coordinator ensures that all technical, administrative, and contractual requirements are met, deadlines are respected, and quality standards are maintained. The role also involves process monitoring, communication, and continuous improvement to optimize service onboarding into production environments.

Responsilities:

Manage the receivability process lifecycle for new applications or services entering the CDS EXP production environment. Collaborate with the client’s acceptance project manager to handle initiation requests and define application context, control criteria, and go-live schedules. Maintain continuous communication with client and internal stakeholders to ensure smooth coordination and progress tracking. Plan and oversee technical and administrative checks performed by CDS EXP operations teams. Ensure full compliance with deadlines, operational standards, and contractual commitments. Proactively monitor process progress, raise alerts for potential risks, and follow up on issues such as incomplete documentation or non-compliance with operational procedures. Produce clear and concise weekly reports and dashboards on receivability activities and progress. Coordinate with technical teams to validate operational documentation (runbooks, backup procedures, monitoring setup, access management). Requirements:

French (B2 minimum, C1 preferred); English B2. At least 1–2 years of experience in IT coordination, project Good knowledge of IT service management processes (ITIL). Solid technical understanding of IT production infrastructures. Strong organizational and prioritization skills. Excellent communication and coordination abilities. Solid Excel and reporting skills. Experience with Business Intelligence (PowerBI) Education in a relevant field.

What we offer: Competitive remuneration package Referral bonus program 24 days annual paid leave Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses, and more) Free Psychological Counselling via Green Line and on the spot Newborn or newly adopted child bonus Food vouchers - 76.70 EUR /month Upskilling & reskilling training programs and e-learning hub Recognition awards Sports cards (partially covered by the employer) and company sports initiatives Special company discounts Various social and charity initiatives

The future is here for the making. Are you ready? Let’s make the incredible happen.