Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exceptional service to our clients' customers across the globe. With a presence in 60 locations worldwide, including Bulgaria since 2008, we're a diverse team of over 2,000 dedicated individuals working across Sofia, Varna, Burgas, or from the comfort of home, serving in 17 languages!

The basics of the role are to conceptualize, plan, and execute activities that will attract a high volume of candidates qualified for various programs and positions.

• Formulate and implement Recruiting/Sourcing strategies
• Work through all sourcing channels to find active and passive candidates
• Participate in Recruiting Fairs and Events
• Support all activities related to recruitment and selection in order to achieve the department’s goals
• Pre-select possible candidates that fit in each program’s profile
• Assess candidates according to the programs’ needs
• Report on your progress on a weekly basis

Qualifications

• Possession of German on C1 level - required
• English minimum level B2 as per European language frame
• Previous experience on customer-facing/recruitment/sales roles
• Excellent computer literacy is compulsory (MS Office; excellent browsing skills)
• Excellent organization skills and ability to multitask
• Excellent communication skills, both written and verbal
• Attention to detail and precision
• Loyalty and ability to work in a team
• Focus on achieving results and meeting deadlines
• Willingness for work in a dynamic sphere with changing environment/priorities

Additional information

• Additional health and life insurance coverage
• Generous annual leave
• Food vouchers and paid breaks
• Competitive salary and clear career progression
• World-class on-the-job training
• Performance Based Monthly + Quarterly Bonus
• Hybrid model of work

All your information will be kept confidential according to EEO guidelines.