About Akkodis:

Akkodis is a global digital engineering company and Smart Industry leader. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainable tomorrow.

With more than 19 years of experience in Bulgaria, we are the most mature Delivery Center of Akkodis. Our over 900 experts deliver technology solutions in IT, Software, Cloud, and Digital fields.

Position Highlights:

Observability and Automation Architect is a specialized role focused on designing, implementing, and maintaining the systems and processes that enable comprehensive visibility into a system's behavior and performance. Consultant ensures that teams can effectively monitor, troubleshoot, and optimize complex IT environments by leveraging logs, metrics, traces, and other telemetry data.

Main responsibilities:

Observability Strategy & Architecture

• Define and implement enterprise observability architecture (metrics, logs, traces, events).
• Design end-to-end monitoring for cloud-native, microservices, and distributed systems.
• Standardize logging, tracing, alerting, and dashboarding practices across platforms.
• Implement APM, infrastructure monitoring, synthetic monitoring, and user experience monitoring.
• Establish SLI/SLO frameworks and integrate reliability metrics into engineering workflows.

Automation & Self-Healing Systems

• Architect and implement automation solutions for incident response, remediation, and operational tasks.
• Develop auto-remediation workflows and self-healing infrastructure.
• Drive Infrastructure as Code (IaC) and policy-as-code adoption.
• Integrate automation pipelines within CI/CD and DevOps toolchains.
• Enable event-driven automation across hybrid/cloud environments.

Tooling & Platform Engineering

• Evaluate, implement, and optimize tools such as:
• Observability: Dynatrace, Datadog, New Relic, Prometheus, Grafana, ELK, Splunk, OpenTelemetry
• Automation: Ansible, Terraform, Puppet, Chef, Jenkins, GitHub Actions
• Cloud: AWS, Azure, GCP
• Containers: Kubernetes, OpenShift, Docker
• Drive OpenTelemetry adoption and telemetry standardization.
• Ensure integration across ITSM, ITOM, and incident management tools (e.g., ServiceNow).

Main requirements:

• 7+ years of experience in IT infrastructure, DevOps, SRE, or platform engineering.
• 5+ years of hands-on experience with enterprise observability platforms.
• Strong expertise in:
• Distributed systems monitoring
• Kubernetes and container observability
• Cloud-native architecture
• Infrastructure as Code (Terraform/CloudFormation)
• Scripting (Python, Bash, PowerShell, or similar)
• Deep understanding of SRE principles (SLI/SLO/Error Budgets).
• Experience designing large-scale automation frameworks.
• Strong analytical and troubleshooting skills.
• Cloud & Platform Engineering
• Advanced knowledge of AWS, Azure, and/or GCP.
• Deep understanding of:
• Kubernetes observability
• Containerized & microservices architecture
• Experience with hybrid and multi-cloud monitoring architectures.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• Certifications (Preferred)
• AWS/Azure/GCP Professional Certification
• Kubernetes (CKA/CKAD)
• ITIL / SRE Certification
• Terraform Associate
• Observability platform certifications (Datadog/Dynatrace preferred)

What we offer:

• Competitive remuneration package
• Referral bonus program
• 24 days annual paid leave
• Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses, and more)
• Free Psychological Counselling via Green Line and on the spot
• Newborn or newly adopted child bonus
• Food vouchers - 76.70 EUR/month
• Upskilling & reskilling training programs and e-learning hub
• Recognition awards
• Sports cards (partially covered by the employer) and company sports initiatives
• Special company discounts
• Various social and charity initiatives

United by our passion for talent and technology, we look at the world differently. The future won’t wait, it’s time to make incredible happen. Are you ready?