Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

We are looking for a passionate HR Administration Specialist to join our Team!

Job duties and daily responsibilities of the HR Administration specialist include:

• Disciplinary process/Hints for Success
• Oversees, coordinates and administer the process
• Prepare reports, analysis, plans for improvement of the process
• Delivers trainings to all involved people
• Maintains a knowledge base of all cases, practices and useful information, regarding the process.
• Supports the P&C BPs in their daily job with the Hints for Success’s administrative part of the process (the Disciplinary cases that needs documents).
• Maintains the base of incoming and outgoing numbers, related to the Disciplinary process.
• Ensure that the practices are in compliance with current legislation
• Being the main point of contact for our external lawyers, regarding the disciplinary process.
• Responsible for the monthly reports related to the Ethics line and Respectful Workplace Policy.
• Supports the Senior P&C Manager with the daily activities.
• Addresses concerns and issues raised with regards to the responsibilities.
• Requirements
• Proven working experience as an HR Specialist – previous experience/knowledge of the Disciplinary
• process required.
• Prior experience in HR practices and administration
• Adequate knowledge of current labour rules and regulations
• Very good working level of English language (min. B2 level required)
• Working knowledge of HR systems (preferably work experience with Workday)
• Extensive knowledge of MS Office
• Strong quantitative and analytical skills
• BS degree in human resources, business administration or finance

*Please note that the position is a Maternity cover and a contract of 2 years will be provided

This is a Work from Office position.

We Offer:

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses.
• We care about the well–being of our employees, invest in their future growth, and
• encourage fun and team-building projects!

If it sounds like the perfect job for you, apply now!

About us: TELUS Digital Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.