At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 16 years. We believe that we can change people's lives by helping them become the best version of themselves. We participate in the development of many Bulgarian and international companies, helping them find the right people and solutions for their business. Our network of satisfied candidates and clients continues to grow, remaining our greatest pride and motivation.

For one of our clients – a well-establish company offering services, products and solutions in the BPO field. We looking for open, proactive and capable individuals the role of Back-Office Analyst with German, French, Italian or Dutch and English - No experience required.

Essential Duties and Responsibilities:

• Serving as a friendly helper behind company’s social media accounts;
• Helping customers with all sorts of questions and issues;
• Providing advice and information about company’s products and services;
• Being on your best behaviour and striving to leave a positive impression on the customer;
• Following company’s rules and guidelines while preforming your tasks.

Requirements:

• Proficiency in German, French, Italian or Dutch and solid grasp on English language;
• Friendly and proactive, eager to provide a high-quality experience;
• Flexible and capable, able to think on their feet;
• Strong PC user skillet and a knack for social media;
• Experience in customer service or contact centers is a plus.

Our client offers:

* Competitive pay on a job with zero calls;

• Amazing social benefits like healthcare, gift vouchers, and sports discounts;

* Work from comfort of your home on a standard working time and enjoy your free weekends;

• Online onboarding to get you started during the first 4 weeks on the job;
• Build a career that lasts, with plenty of training and development opportunities;
• Permanent invitation to all cool company stuff like charity events, team outings, and more.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don't forget to include the reference number SM_BAGFIDE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).