At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients - a leader in reshaping businesses with Strategy, Consulting, and state- of-the-art Technology, powered by the world’s largest network of tech centers, we are looking for – Training Specialist with German and English.

Responsibilities:

• Assist with onboarding new hires through process training;
• Spot opportunities for alignment and consistency across regions;
• Ensure timely incorporation of training with clear schedules;
• Work with Operations to resolve training deficiencies;
• Oversee and address diverse training requirements within the program;
• Evaluate skills and identify areas for improvement;
• Revise training materials to reflect process updates.

Qualifications:

• At least 3 years of experience in customer service or complex Backoffice training roles;
• Confident communication in German at B2 level and English at minimum B1 level;
• Extensive experience in delivering training programs;
• Strong presentation and communication abilities;
• Capability to collaborate efficiently with global Operations teams from various locations;
• Detail-oriented, with excellent organizational skills and time management;
• Superior verbal and written communication skills.

Our client offer: *25 days of annual vacation and opportunities for career growth;

*Standard working shifts, hybrid model;

• Flexible benefits program and options to purchase company shares;
• Comprehensive health and dental insurance, along with life insurance;
• Food vouchers and Multisport cards for employees;
• Employee Assistance Program and bonuses for special occasions;
• Free language courses to support personal and professional development.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number IA_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).