Telecom Application Support Specialist

You’ll know A1 Bulgaria is the right place for you if you are driven by:

• Opportunities to learn and build your career;
• Meaningful work in a stable and fast-paced company;
• Diversity of people, projects, and platforms;
• A supportive, fun, and inspiring place to work.

We are looking for:

Telecom Application Support Specialist

Accelerate your career as part of our OSS/DevOps Team.

Your daily routine would include:

• Working with internal customers to identify and define requirements for new solutions;
• Enhance and configure application functionality to meet business needs;
• Database queries to extract data;
• Executing tasks in Windows corporate environment;
• Configuration and administration of Inventory Operational Support Systems (OSS);
• Supporting OSS production systems and platforms;
• Troubleshooting non-standard solutions with users and internal development units;
• Automation and orchestration of operational tasks;
• Root cause analysis of resolved issues;
• On-call duties per schedule.

We’ll know you can make it if you have:

• Experience in ITIL/ITSM (CR, Incidents, SLA) environment;
• Knowledge in Java SE and Oracle-JVM;
• Ability to write SQL queries, procedures and functions In Oracle Database;
• Understanding of telecommunications technologies;
• Working experience with network inventory;
• Networking knowledge;
• Excellent written and spoken English skills.

Nice to have:

• Previous experience in application support and development;
• Experience with Jira/Atlassian products;
• Experience with Cramer application;
• Knowledge in Windows corporate environment.

Our gratitude for the job done will be eternal, but we’ll also offer you:

• Innovative technologies and platforms to “play” with;
• Modern working environment for your comfort;
• Friendly, ambitious, and motivated teammates to support each other;
• Thousands of online and in-person learning opportunities to grow;
• Challenging assignments and career development opportunities in multinational environment;
• Attractive remuneration package;
• Flexible working schedule and opportunity for home office;
• Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.

Sounds good? Apply now!