Are you passionate about technology and looking to combine your technical expertise with your language skills? BAB Consult is looking for a Technical Support Specialist with German and English to join our client’s team – a leader in Software platforms.

What will you do?

• Provide technical support to clients, helping them troubleshoot and navigate their platform;
• Resolve complex technical inquiries via popular customer service and project management tools, along with other industry-leading platforms;
• Collaborate remotely with an international team of technical experts;
• Analyze technical issues, identify patterns, and suggest improvements for system efficiency;
• Document technical solutions and improve the knowledge base for future reference.

What’s in it for you?

✔️ Fully remote work, including remote paid training – no commuting required ✔️ Flexibility to work from home, with adaptable hours to fit your schedule ✔️ Work in the fast-paced, cutting-edge IT sector ✔️ Competitive salary with room for growth and career development ✔️ Paid training and ongoing technical training to enhance your skills ✔️ Work with an international team, gaining global exposure ✔️ Additional health insurance coverage, Multisports cards & other social benefits; ✔️ Be part of a growing company where your technical skills make a direct impact on clients' success ✔️ Excellent work-life balance – work from the comfort of your home, even during training!

Requirements:

• German (B2/C1) and English proficiency;
• Experience in technical support or customer support;
• Strong technical skills with the ability to troubleshoot software and system-related issues;
• Familiarity with customer service and project management tools or similar platforms;
• Problem-solving mindset with a keen eye for detail;

Excited to use your technical skills in a fully remote role? Apply today and join our innovative team!

" B.A.B. Consult" Ltd is an authorized agency for staff selecting procedures and consulting with registry number 3051/2020 at the employment agency. Our mission is to meet the proven employers in our country with valuable employees!