dormakaba Bulgaria is looking for a Technical Coordinator for our main office in Druzhba.

A job that matters: Your Tasks

Internal Sales & Order Coordination

• Receive, review, and validate incoming project requests and technical inputs from internal sales offices
• Ensure all necessary order information is complete and accurate before routing to engineering or production
• Track and communicate order status to internal stakeholders
• Maintain structured records and communication logs using tools like SharePoint, Jira, or ERP platforms
• Prepare clean, validated project inputs for the Pre-Production Engineering team
• Coordinate technical clarifications, follow-ups, and documentation timelines
• Support production planning by aligning delivery expectations with engineering and supply timelines

Supply Chain & Logistics Coordination

• Liaise with Supply Chain to confirm material/component availability for each project
• Coordinate and schedule dispatch and delivery of completed products
• Communicate estimated delivery dates to sales repr and address any changes or delays
• Monitor readiness of finished goods for shipment and ensure compliance with packaging and delivery standards

Order Management & Delivery Follow-up

• Oversee the lifecycle of each order from intake to shipment
• Enter or track order details in the ERP system and ensure order completeness
• Follow up on delivery status, handle minor issues proactively, and coordinate with Logistics for proof of delivery or escalations
• Assist with post-delivery support related to order status, documentation, or warranty-related routing

An experience that matters: Your Skills

• Strong coordination, prioritization, and communication skills
• Ability to understand and manage technical data in a production context
• Fluent in English (spoken and written); additional languages a plus
• Solid computer literacy: ERP systems, Excel, SharePoint, or similar tools
• Basic knowledge of supply chain or logistics operations
• Detail-oriented, organized, and able to work across departments and cultures

Prefered Qualifications

• 2+ years in a technical, logistics, project coordination, or manufacturing support role
• Experience in a production/manufacturing environment
• Familiarity with international or cross-site workflows
• Previous involvement in order tracking, dispatch planning, or customer delivery processes

A workplace that matters: Our offering

• Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust
• Attractive remuneration package
• 25 days paid annual leave
• Additional health insurance
• 200 BGN food vouchers
• Public transportation card
• Multisport card
• Free lunch at the office
• Employee referral program
• Training and mentorship programs
• 24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests