Grove Global Consult is a consulting and recruitment agency providing strategic consulting services to the private business sector worldwide.

Are you ready to take the next step in your career? We are currently looking for a Team Manager for one of our clients — a leading company in the outsorcing services sector.

Your responsibilities:

• Manage a team of analysts and ensure delivery of team goals and objectives
• Perform quality assessments to ensure adherence to policies and procedures
• Apply credit and risk policies, provide concurrence approvals (within delegated authority), and ensure sound risk decisions
• Host regular meetings to mentor, coach, guide on complex reviews, clarify procedures, and resolve escalations
• Review and approve exception requests while balancing customer experience and risk mitigation
• Communicate professionally with cross-functional stakeholders regarding information requests, risk insights, and recommendations
• Stay up to date with payment processing trends and collaborate with compliance/fraud experts when needed
• Identify training and development needs, provide feedback on tools, data, and process improvements
• Ensure proper escalation and follow-up with relevant internal departments and management

Requirements:

• Bachelor’s degree (or equivalent experience) in Finance, Law, or related field
• 5+ years of experience in merchant underwriting, credit risk, or commercial lending
• Previous experience leading or supervising analytical teams in a high-performance environment
• Strong analytical mindset and ability to process large data volumes
• Ability to collaborate with risk professionals, peers, management, and internal/external stakeholders
• Proficiency in MS Office, Salesforce, and online research/database tools
• Proactive and results-driven approach with strong business acumen and problem-solving skills
• High Level of English- C1

What they offer:

• Attractive salary package + annual appraisal review
• Referral bonuses
• Standard working hours (Monday–Friday)
• 20 days paid leave + 5 additional days + 2 volunteering days off
• Full onboarding and training provided
• Additional health insurance and social benefits
• Exclusive discounts & partner offers
• Digital food vouchers
• Open-minded management encouraging innovation and professional growth
• Permanent employment

? Please send your CV in English. Only shortlisted candidates will be contacted. All applications will be treated with strict confidentiality.

Recruitment license issued by the Ministry of Labour and Social Policy under № 3018 / 30.04.2020.