We are а Bulgarian company with over 20 years of experience and more than 3,000 employees, recognized as one of the global leaders in the development, manufacturing, and distribution of gaming products.

The company’s focus is the development, production, marketing, sales, and technical support of a diverse range of products.

With a fully integrated 360-degree production cycle, cutting-edge manufacturing facilities, a prime office location in Sofia, and a presence on five continents through nearly 30 offices, we deliver comprehensive solutions for the gaming industry and continuously raise the bar for player experience.

We invest in innovation and in the people behind it – our team. With a forward-looking mindset and a drive for growth, we create a diverse portfolio of products that are shaping the future of the gaming industry. In connection with our continuous and dynamic development, we are looking for motivated people to join the Technical Support Department team.

Responsibilities:

• Responsible for the correct and timely processing of customer orders in accordance with company policy;
• Communicating with customers regarding incoming inquiries and requests for spare parts purchases;
• Creating and editing offers, orders, sales invoices, and other documents in SAP related to the department's activities;
• Knowledge of products to ensure the correct identification of the necessary parts;
• Communicating and coordinating with other teams in the department to ensure quality service and a high level of customer satisfaction;

Requirements:

• Higher education;
• Very good computer literacy in MS Office (Word, Excel, PowerPoint);
• Responsible attitude towards assigned tasks and attention to detail;
• Previous experience in a similar position will be considered an advantage;
• Previous experience with SAP or another ERP system will be considered an advantage;
• Technical knowledge;

Skills and competencies:

• Very good command of English (level B2);
• Works effectively with other team members, maintaining constructive relationships with a view to achieving common goals;
• Ability to prioritize, meet deadlines, and pay attention to detail;
• Analytical skills and focus on tackling challenging tasks;

As part of our team:

• You will have the opportunity to work in a developing company with international experience;
• You will have an excellent package for remuneration and social benefits - additional health insurance - luxury package, annual bonus for achieved results, Multisport card, social policies to support the family, telemedicine, corporate discounts, team building, and social events;
• You will develop in a positive, encouraging working atmosphere;
• You will be part of a close-knit team oriented towards achievements, but also with a lot of creative energy, both for work and for fun;
• You will achieve a balance between professional and personal life.

Позицията предлага постоянен трудов договор с ЕВРО ГЕЙМС ТЕХНОЛОДЖИ ООД

Location: Sofia, 2 Parva Balgarska Armia Str., NPZ Voenna Rampa.