This role is part of the Functional Service Partnerships (FSP) Site Payments team, which is dedicated to the processing of the Investigator Payments. As a Site Payment Associate II, you will be dealing with one of the most complicated periods of the life-cycle of a clinical trial, which is essential part of our business operations and is a vital function within the Integrated Clinical Solutions group. By joining our diverse and dynamic team of professionals, you will have the opportunity to support key projects and gain insight on how the payment processes is performed within the clinical trial business. Discover Impactful Work: Provides administrative, reporting, contractual and financial support to the department related to the processing of payments to FSP investigative sites. Responsibilities include data compilation, issue/risk resolution, ensuring adherence to contractual guidelines and country regulations, and providing training and guidance to junior team members.

Responsibilities:

• Generate payments, enter budgets, perform reconciliations, etc., in accordance with procedural documents and site contracts.
• Compile data from multiple sources to generate payments to sites.
• Enter budgets and update SVTs; perform study reconciliations.
• Manage refunds, credit notes, late payment fees, pre-payments or investigator reimbursements.
• Ensure adherence to country-specific regulations which affect and impact ability to pay. Manage payment responsibilities and workflow to meet contracted timelines and project deliverables.
• Build and lead relationships with study sites and interface, on occasion, with clients for payment-specific issues.
• Respond to study-related escalations and resolve payment-related findings. Raise project risks appropriately.
• Guide study teams on site payment processes, including setting expectations around site payments' requirements and deliverables.
• Assist in providing training and guidance to more junior team members.

Keys to Success:

Education

• High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification / Bachelor's degree preferrable in Finance area.

Experience

• Previous experience in international corporate environment preferably with payments processing is considered advantage.

Knowledge, Skills, Abilities

• Effective written & verbal communication skills, which include excellent English language.
• Strong organizational, attention to detail and self-management skills.
• Ability to handle multiple timeline sensitive tasks efficiently and effectively. Flexible and able to reprioritize workload to meet changing business needs.
• Able to proactively identify, address and prevent project related issues.
• Capable of working independently and as a team member, with minimal supervision, promoting team approach.
• Ability to extract and effectively analyze pertinent information from study documentation such as protocol, contracts, budgets, etc. and perform applicable data entry of said documents.
• Good technical skills and ability to quickly learn new software; pre-intermediate MS Excel; preferred experience with Clinical Trial Management System (CTMS) and/or Site Payment platform, EDC and financial systems.
• Good understanding of ICH Good Clinical Practices, Country Regulatory and/or applicable tax regulations, etc. for all nonclinical/clinical aspects of project implementation, execution, and closeout.

What we offer:

• Learning and development program, ensuring you reach your potential
• Extensive benefits package based around the health and well- being of our employees
• Competitive salary
• Flexible working culture with work- life balance and possibility for remote working
• Collaborative and friendly environment
• Global exposure and opportunity to work on international assignments

Our 4i Values: Integrity – Innovation – Intensity – Involvement If you resonate with our 4i values above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, submit your application – we’d love to hear from you!