Senior Application Support Engineer / A1 Competence Delivery Center

A1 Competence Delivery Center is a vital component of A1's telecommunications business. Acting as an expertise hub, CDC is dedicated in delivering full range of high-quality IT, network, financial and HR to support A1's operations across all OpCos, independent of location.

Using the power of A1 Group and leveraging bynergies, CDC enables transparency of resources, key skills and knowledge expansion and personal career growth opportunities’, paired with job stability. will

You will know we are the right place for you, if you are driven by:

• Opportunities to learn and build your career;
• Meaningful work in a stable and fast-paced company;
• Diversity of people, projects, and platforms;
• A supportive, fun, and inspiring place to work.

Would you like to join us?

We are expanding the Inventory, FM and PM team within NW Tools and Automation Department of the A1 Competence Delivery Center. Be a part of this exciting journey!

We are looking for a new team member as a Senior Application Support Engineer with the ability to learn and adapt quickly to new technologies and trends.

Previous experience in a similar position is always welcome in applicants.

Your daily routine would include:

• Working with internal customers to identify and define requirements for new solutions;
• Enhancing application functionality to meet business needs;
• Executing tasks in Windows corporate environment;
• Basic Linux servers administration;
• Supporting production and test Operational Support Systems (OSS) and platforms;
• Joint troubleshooting with 3rd level technical support of vendors;
• Configuration and administration of different OSS graphs, widgets, tables, reports, alarms;
• Configuration and operation of applications monitoring in tools like Nagios or Grafana;
• Installation and upgrade of system software/applications;
• Automation and orchestration of operational tasks;
• On-call duties per schedule.

We’ll know you can make it if you have:

• Telecommunications background or knowledge in transport, radio, core networks;
• 3+ years experience in application support and development;
• 2+ years experience with writing SQL queries, procedures and functions;
• Hands-on experience with Linux environment;
• Experience in ITIL/ITSM (CR, Incidents, SLA) environment;
• Ability to use a wide variety of open source technologies and tools;
• Knowledge in Linux and Windows corporate environment;
• Understanding of computer networking systems and technologies;
• Fluency in English – both written and spoken. German language is a plus;
• DNS, Active Directory knowledge is a plus;
• Industry certificates (ex. CCNA) is a plus;
• Experience with OOP (ex. C#, Java) is a plus.

Our gratitude for the job done will be eternal, but we’ll also offer you:

• Innovative technologies and platforms to “play” with;
• Modern working environment for your comfort;
• Friendly, ambitious, and motivated teammates to support each other;
• Thousands of online and in-person learning opportunities to grow;
• Challenging assignments and career development opportunities in multinational environment;
• Attractive remuneration package;
• Flexible working schedule and opportunity for home office;
• Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.

Sounds good? Apply now!