Scrum Master

We are DSK Bank, proud member of OTP Group, a leading financial institution in CEE. As one of the leading banks on the Bulgarian market we pride ourselves in delivering an honest and transparent service to our clients and our employees.

We offer you to join an ambitious and dynamic Digital Factory team and shape the future of banking. This is a fantastic opportunity for a professional to make real impact within the largest Bank in Bulgaria.

Currently we are looking for an innovative and ambitious person to join us as a Scrum Master.

Job responsibilities:

• Responsible for building and developing high-performing self-organized teams that enable organizational effectiveness.
• Guiding and coaching up to 3 Agile teams on how to adopt and use Agile and Scrum values and principles and to incorporate them into optimal Ways of working and practices
• Protect the Agile teams from outside influences and support removal of impediments with respect to achieving the goals and outcomes set
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on empathy and problem solving
• Assisting with internal and external communication, improving transparency, and radiating information across the organization
• Supporting and coaching the Product Owners, especially with respect to effective Product Backlog management, goals definition and maximizing value delivery
• Facilitating Scrum ceremonies (Daily Scrum, Refinement, Sprint Planning, Sprint Reviews, and Sprint Retrospectives)
• Support the preparation, organization and facilitation of Scaled Agile events (PI Plannings, Super Demo and other Quarterly bank-wide events)
• Actively contributes to the Agile Transformation in the Bank by elaborating processes, Ways of working (incl. Agile at scale), common practices, playbooks, templates etc.
• Perform other duties as assigned
• Conform with all company policies and procedures

Qualifications:

Knowledge:

• Should exhibit strong knowledge and experience of Agile frameworks (especially Scrum and Kanban)
• Advanced knowledge and practical experience with any Scaled Agile frameworks (e.g. SAFe®, LeSS...) will be considered as a strong advantage
• Demonstrated evidence of a servant leadership and continuous learning mindset
• Proficient in the use of Agile delivery tools such as Jira, Confluence. Azure DevOps, Miro, Mural etc.

Skills:

• A change agent; progressively challenging the team to continuously improve
• Good understanding of product and sprint backlog management
• Experienced in introducing and tracking Agile and DevOps metrics (e.g. Flow metrics, DORA and SPACE metrics..)
• Good negotiation, leadership, and written and verbal communication skills
• Good knowledge, skills, and ability working in a collaborative team environment
• Excellent people skills, with an ability to understand and diverse viewpoints
• High Emotional Intelligence (self-awareness, self-regulation, motivation, empathy, and social skills)
• Apply knowledge and critical thinking skills in day-to-day problems and solutions
• Ability to facilitate, coach and guide through influence, inspiration, collaboration and teamwork
• Ability to listen and communicate effectively with others both verbally and in writing
• Outstanding presentation skills and ability to conduct various trainings and workshops

Experience:

• Minimum 2+ years working as a Scrum Master or in a similar role
• Scrum Master Certification (CSM or PSM I, or PMI-ACP, or SAFe® Scrum Master) or any Agile - Coaching certification will be considered as a strong advantage

We offer:

• Excellent opportunities for professional and career development in one of Bulgaria’s leading banks;
• Food vouchers in the amount of 200 BGN per month;
• 25 paid holiday leave;
• Additional Health Insurance;
• Favorable conditions for housing and mortgage lending, as well as for bank products and services;
• Preferences for bank products and services;
• Annual bonus scheme depending on the achieved results;
• Preferential conditions for Multisport / CoolFit card;
• Great location – in the heart of Sofia’s city center;
• Discounts in various companies;
• Internal academies;
• Refer a Friend Bonus.

If this position corresponds to your professional interests and skills, we would be glad to review your application.

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.