Пълно описание
Our trusted partner, has picked Bulgaria as its first European location for building an R&D center. They have been continuously pioneering solutions that power better decisions for insurers, automotive manufacturers, and collision repairers. Today, this happens through an advanced cloud-based SaaS platform for digital and data services
Recruitment license from National Agency of Employment № 1931. All applications will be treated with strict confidentiality.
What you'll do:
- Customize call routing, transcription, and agent workspace.
- Support voice analytics, reporting to monitor performance and improve delivery.
- Manage and Support Experience Cloud sites for customer and partner engagement.
- Perform architecture design and code reviews to enforce best practices and processes.
- Understanding of Force.com framework and a command on governor limits.
- Familiarity with version control systems like Git and integration deployment (CI/CD).
- Proficiency in Apex, Visualforce, Lightning Components (Aura and LWC), and SOQL, REST, SOAP (JSON and XML).
- Experience in developing solutions with salesforce declarative tools; workflows, Process builders, validation rules, Flows and approval processes.
- Annual bonus.
- Flexible benefits.
- Remote work options.
- Additional health insurance.
- Employee Assistance Program.
Recruitment license from National Agency of Employment № 1931. All applications will be treated with strict confidentiality.